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Community Engagement Customer Service

Location:
Columbus, OH
Salary:
open
Posted:
August 12, 2024

Contact this candidate

Resume:

**** ****** *****, ********, ** *****

Phone: 614-***-****

Email: ******************@*****.***

1

Rhonda D. Robinson

AREAS OF EXPERTISE

Outreach / Capacity Building

Public Speaking

Community Engagement

Workforce Development

Career Coaching

Major Event Planning

Media Communications

Donor Development

Proposal Writing

Program Development

Volunteer Administration

COMMUNITY and

PROFESSIONAL

AFFILITATIONS

Multicultural Resource

Network (MRN Founder)

National Association of

Professional Women (NAPW)

Who’s Who Among

Professional Women Executives

Women for Economic Leadership

and Development (WELD)

Women’s Information

Network (WIN)

MARKETING & COMMUNITY

ENGAGEMENT CONSULTANT

Skilled at engaging communities from the

“grassroots” to the “grass tops”

Employs skills in communications, outreach and relationship development to quickly involve key stakeholders and to secure needed resources. Blends expert understanding of diversity and customer service, with extensive experience in both the public and private sector of Central Ohio. Brings vast knowledge of local communities and the ability to “reach people where they live.” Proficient in use of all media communication tools, including social media. Has the reputable experience and relationships to reach the right people with the tools at hand.

PROFESSIONAL EXPERIENCE

RDR Strategic Communications, LLC, Columbus, Ohio

Marketing and Public Relations Consultant: 2001 - present Developed marketing and public relations agency specializing in multicultural outreach, community engagement, media communications, program planning and development. Obtained contracts by confidently approaching key stakeholders with proposals, with continued growth through client referrals.

• Maintained sales and customer relations with over 200 different businesses including government and nonprofit agencies.

• Conducted special projects and programs to educate the community through public speaking.

• Developed and coordinated a large number of business and consumer expositions (city and state) including conferences, community forums, campaigns, town hall meetings and community summits.

EDUCATION AND TRAINING

Bachelor of Arts in Social and Behavioral Sciences The Ohio State University, Columbus, Ohio

Nine-month leadership training program

Leadership Columbus, Columbus, Ohio

Project Diversity

The United Way of Central Ohio, Columbus, Ohio

Cultural Competence and Workplace Diversity

National Multicultural Institute, Washington DC

Donor and Fund Development for Nonprofits

Robert Wood Johnson Foundation, Princeton, New Jersey Ohio Organizing Collaborative

Columbus, Ohio

3797 Dehner Drive, Columbus, OH 43227

Phone: 614-***-****

Email: ******************@*****.***

2

Rhonda D. Robinson

CLIENT AND PROJECT HISTORY

OHIO BLACK EXPO 2019- present

www.OhioBlackExpo.com

Founder Board President

• One of the largest regional, outdoor Black Culture Fests with over ten thousand attendants, showcasing Black- owned businesses, national recording artists, and much more from Ohio, Michigan, Ilinois, New York, Pennsylvania, and other states.

BLACK WOMEN’S THINK TANK OF CENTRAL OHIO 2017 – present www.BlackWomensThinkTank.com

Executive Director

• Developing a series of community forums/town halls, addressing issues, affecting Black women and women of color regarding mental health & wellness issues COLUMBUS SPIRITUALITY NETWORK 2016

Event Project Planning Consultant

• Planned and directed a major Holiday Event Reception held at the Columbus Foundation Attended by major funders/ donors and community leaders. POST ELECTION RACIAL HEALING SUMMIT

Community Engagement Consultant 2016

• Developed and produced an Interfaith Community Summit to address the tension and politics surrounding the United States Presidential Election. Media coverage: NBC 4 GREEN ENERGY EMPOWERMENT, LLC.

Marketing Consultant 2015- 2016

• Developed for client a Business Plan, including a Capability Statement and a Branding Package which includes designing company logo, brochure, Business Cards and Fliers MOBILE Disability Resource Center, Columbus, Ohio 2015 Marketing Consultant

• Developed and designed Branding Package for the organization.

• Developed agency community outreach plan to address and garner support for disabled individuals and families. Columbus Area Integrated Health Services, Inc. (CAIHS) 2014-2015 Marketing & Community Outreach Consultant

• Developed and coordinated “Every Child Matters Town Hall,” which featured a stellar panel of judicial, community leaders and youth service agencies, addressing societal problems and solutions to the problems to help our youth and families today. Media sponsors: NBC 4, Columbus Cable Access Station CTV3, Radio One and WVKO Radio Station

• Developed and coordinated community forum series on “Hands Up Don’t Shoot,” addressing Police actions and Community Relations. Media sponsors: WBNS 10TV, BOUNCE TV, Columbus Dispatch and Radio One

Central Ohio Workforce Investment Corporation (COWIC) 2012 - 2013 Job Coach & Training Facilitator

• Trained over 600 youth in Work Readiness (Goal setting, professional dress for success, resume development, online applications, interviewing skills) for preparation in COWIC Employer Job Expo’s Hard Hatted Women, Inc, Cleveland, Ohio 2012

Project Manager, Central Ohio

• Developed and coordinated a series of educational forums to introduce and orientate women to the non- traditional skilled trades in Construction, Energy and Technical Careers

• Increased employer network base and recruitment for women in the non-traditional skilled trades 3797 Dehner Drive, Columbus, OH 43227

Phone: 614-***-****

Email: ******************@*****.***

3

Rhonda D. Robinson

Ethiopian Tewahedo Social Services (ETSS), Columbus, Ohio 2011 Project Director of Youth and Family Development & Integration Services

• Developed and organized agency’s first Youth Collaborative Board, which included COWIC, Franklin County Homeland Security, Franklin County Dept. of Job & Family Services

• Developed and coordinated First Annual Multicultural “Call to Action Youth Summit” at Capital University with over 400 in attendance.

• Sponsorships included PNC Bank, Franklin County Office of Homeland Security and Criminal Justice Programs and WBNS-10TV.

• Designed and implemented curriculum for over 150 youth participants in After-School Program. Hands On Central Ohio (FKA: First Link) 2010-2011

Recruitment Specialist – Central Ohio Foster Grandparent Program

• Recruited and screened senior citizen volunteers for the Foster Grandparent Program. Developed new strategies that improved recruitment results, exceeding goal by 20%.

• Produced and narrated public service announcement that garnered ”free” air time and news coverage on all Columbus Television Stations: WBNS-10TV, WSYX – ABC Channel 6, Fox News, NBC4, CTV-3, WHHO 53 and Time Warner Cable, which aired for over one year. Generated over $30,000.00 in free publicity for the program within 3 months.

GROHIO Association, Columbus, Ohio 2008-2009

Program Consultant

• Co-developer of statewide conference for Entrepreneurs on Enterprise Facilitation.

• Developed brand identity including corporate sponsorship package and logo that increased visibility and awareness of agency. Conference location: Mid- Ohio Regional Planning Commission (MORPC)

• Brought forth new information and strategies for small businesses in a tough economy, resulting in attendance that exceeded expectations by 100%.

Telecommunications Services Network, Inc. (TNS), Columbus, Ohio 2008 Marketing Consultant

• Developed and designed company Brand Identity and marketing package, including logo, brochure, business cards and letterhead.

• Results: Improved agency marketing

Columbus Near Eastside Healthy Lifestyle Center 2006-2007 Program Director

• Developed and promoted new diabetes center with Columbus Medical Association Foundation and Ohio Department of Health.

• Overcame obstacles of public reluctance toward utilizing new center and a very limited marketing budget, resulting in over 300 diabetic families receiving services in the first year. Ohio Coalition on Sexual Assault (OCOSA) 2001-2002 and 2004-2005 Public Relations Consultant & Ohio Project Director for National Sexual Assault Awareness Month

• Developed statewide community initiatives and legislation to involve the faith-based community in both conversation and action related to sexual assault awareness, including a Sexual Assault Survivor Training Program.

• Coordinated National Sexual Assault Awareness Month programs.

• Developed and produced OCOSA’s first faith-based “Community Action Breakfast: A Call to End Sexual Violence” sponsored by Ohio Council of Churches and Columbus Metropolitan Area Church Council. Secured media coverage with WBNS-10TV and FOX/ABC 6 News and achieved attendance of 375 participants. 3797 Dehner Drive, Columbus, OH 43227

Phone: 614-***-****

Email: ******************@*****.***

4

Rhonda D. Robinson

Children’s Defense Fund of Ohio 2004

Community Outreach Consultant for Cincinnati “Get Out to Vote Ohio Campaign’

• Directed campaign communications, press relations, volunteer staff management

• Registered over 3,000 new voters for the 2008 Presidential Election, exceeding goal by 100%. African American Male Youth Development Regional Symposium, Columbus, Ohio 2003 Principal Investigator and Public Relations Consultant

• Planned and coordinated conference to provide information and resources from a variety of communities and major U.S. metropolitan cities in order to address the educational achievement gap for African American male students.

• Garnered over 300 conference attendees and brought forth the need for more churches and community groups to develop mentoring programs for youth. Media Sponsors: NBC4, Radio One, WVKO Radio and Columbus Dispatch

Nationwide Arena Grand Theatre

Marketing Consultant for Advanced Movie Screening (“The Passion of the Christ”) 2003

• Secured participation from 10 area churches and achieved attendance of over 2,000 people at the screening. Media Sponsors: WBNS 10TV, Radio One and WVKO Radio Station Columbus Neighborhood Health Centers, Inc. (nka Primary One Health) 2003 Community Relations Consultant

• Developed and organized a series of community engagement events, culminating in a major Town Hall program on “Accessing Quality Health Care for Columbus’ Near Eastside Residents.” Media Sponsors: WBNS 10TV, Columbus Dispatch



Contact this candidate