MICHAEL DANIEL GONZALEZ
Dynamic passionate professional with a record in Data Analytics, Business Analytics Data Integration processing and Financial Management and financial Analytics delivering exceptional client service. Seeking opportunities to leverage expertise in a collaborative and growth-oriented environment.
Experience
Accounts Payable specialist II
Rosen Hotels & Resorts Orlando - Orlando, FL
September 2023 to Present — 2022–Present
• Responsible for two properties managing up to 800 AP invoices daily for Property Operations and each property Department and maintenance, managing POs, and maintaining vendor communication for the-necessary documentation. Ensure the accuracy of invoices per purchasing documents.
• • Process payments accurately and timely, adhering to contract policies.
• Maintain schedules to ensure timely payment to vendors.
• Communicate with vendors to obtain necessary documentation for invoice processing.
• Reconcile and review AP aging monthly, addressing overdue invoices.
• Process expense reimbursements promptly.
• Update vendor and account information as needed.
• Manage purchase orders, including approvals and record maintenance.
• Assist with monthly accounting close, including journal entries and account reconciliation.
• Payment processing – preparing weekly payment batches accurately and timely and ensuring all payments are by purchasing policies and procedures. Senior Financial Analyst
Bank of New York Mellon (BNYM) - Orlando, FL
August 2021 to September 2023
• Conducted audit compliance reporting, using key metric highlights, and updating procedures as needed per each update, contributing ideas, and efficient ways of process completion.
Mdgonzalez2352@gmail.
com
1800 E Harding Street,
Orlando Florida 32806
• Communicated with clients to develop high-quality service to specialize client based by handling external client inquiries with collateral monitoring and allocation processing, along with phone and email communication related to settlement payment accounts.
• optimization and directing external clients to appropriate contact with BNY Mellon for other business continuity
• Supported clients and addressed operational, and technical questions or issues and ensured request of timing executed
• Collaborate alongside IT implementing new systems, and features along with client, support, and service review presentations.
• Maintained client relations and performed regular service calls in review to increase efficiency and foster cooperative relationships with collaborating between clients and collateral providers.
• Prepared financial reports for management and client providers tracking in maintaining historical data and referencing condition forecasting.
• Organized all collateral receiving and collateral dispersement between client holdings and client request acquisitions.
Remote Member Services Representative
USAA Bank — Member Service Relations - Orlando, FL December 2019 to October 2021
• Assisting with Account acquisitions, verifying membership authenticity, and online security maintenance.
• Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
• Know and be able to interpret available data in the system, including pulling and analyzing daily cash advance machine reports.
• Assisted members with problems and complaints: providing resolve when at all possible.
• Processed international account security monitoring, per member request.
• Initiated external to internal bank account Funds transfers, Deposit, Withdrawals
• processed orders for new debit card replacement, issuing new cards for new members as well as closing, freezing, and changing account status, per member requests.
International Sales Director
Acorn Stairlifts - Orlando, FL
March 2015 to August 2018
• Closer role Generated new business leads deploying inbound and outbound Marketing
strategies and presentations to fit client-specific needs
• Monitored sales quotas and D2D salesman, sales analytics
• Additional duties Field associates Help desk, sales support liaison.
• Technical support troubleshooting product errors and manual over-the- phone repairs.
• Preforming outbound calls receiving inbound regarding product maintenance
• Assisted support mechanics with product schematics and additional advanced technical
guidance.
• Collected detailed records of production analytics and Repair Turnaround Time.
• Maintains quotes on inventory control and vendor replenishment requests.
• Responsible for realigned production schedules to factor in changing conditions such as
materials shortages and custom production needs.
• Provided vendor replenishment and order updates for members
• Collected detailed records of production analytics and Repair Turnaround Time.
Languages
English: Fluent
Spanish: Fluent
Italian: proficient
Portuguese: classroom study
Education
Central Pointe Christian Academy, — High school diploma 2015 Skills
Excel, Microsoft word, SQL, Google Docs, IOS, Outlook, PowerPoint,