Human Resources
Resume:
Ashley Hence
Little Elm, TX ***** 870-***-**** ************@*****.***
National Certified Counselor Certified Rehabilitation Counselor Licensed Professional Counselor Supervisor
Organized individual with attention to detail and critical thinking skills that help to enhance customer satisfaction. Committed to finding solutions in creative and innovative ways that build upon collaborative thinking and inspire relationships. Confident in decision making and approaching each situation with an ethical and moral mind frame.
SKILLS
Transferable: team player, relationship building, work cross functionally, detailed oriented, case management, excellent communication skills
Software: Excellent MS Office skills, Microsoft Excel, Microsoft Word, Microsoft Outlook, can type 65 WPM
PROFESSIONAL EXPERIENCE
Hence Counseling and Assessment Center, Carrollton, TX October 2014-Present
Owner/ Licensed Professional Counselor
Counsel clients or patients, individually or in group sessions, to assist in adjusting to life, or making changes.
Guide clients in the development of skills or strategies for dealing with their problems.
Develop and implement treatment plans based on clinical experience and knowledge.
Maintain confidentiality of records relating to clients' treatment.
Prepare and maintain all required treatment records and reports.
CIGNA, Plano, TX September 2010-February 2019
Vocational Rehabilitation Counselor/Return to Work Coordinator
Located barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with clients to develop strategies for overcoming these barriers.
Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
Conferred with clients to discuss their options/goals so that rehabilitation plan for accessing needed services can be developed.
Maintained close contact with clients during job training/placements to resolve problems and evaluate placement adequacy.
Conferred with physicians, psychologists, and other professionals to develop and implement client rehabilitation programs.
Children’s Advocacy Center, Plano May 2012-September 2011
Licensed Professional Counselor Intern
Counseled individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
Referred clients to community resources for services.
Consulted with parents or caregiver to determine causes of problems such as misbehavior, and to implement solutions.
Addressed legal issues, such as child abuse and discipline, assisting with preparing for court hearings.
Maintained case history records and prepare reports.
Department of Assistive and Rehabilitative Services (DARS), Dallas, TX October 2007- September 2010
Vocational Rehabilitation Counselor
Prepared and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
Maintained close contact with clients during job training/placements to resolve problems and evaluate placement adequacy.
Arranged for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans.
Analyzed information from interviews, educational and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
Developed and maintain relationships with community referral sources, such as schools and community groups.
Located barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with clients to develop strategies for overcoming these barriers.
Youth Advocate Program (YAP), Dallas, TX June 2009- December 2009
Qualified Mental Health Provider
In home case management to provide therapeutic services to children, youth, and families.
Duties include but not limited to: direct therapy/counseling, treatment plan development and implementation of treatment plans.
Lisa Academy, Little Rock, AR August 2005-August 2007
Guidance Counselor/504 Coordinator
Established the school counseling program and develops activities and resources to implement
Provides individual and group counseling services to meet the developmental, preventive, and remedial needs of students.
Consulted with students, parents, teachers, and other school personnel to assist in meeting the needs of students.
Ensured that appropriate processes are in place to provide prompt and equitable resolutions of complaints and inquiries from parents and students in complying with ADA.
Maintained current information regarding state and federal laws and regulations concerning the rights of students with disabilities and ways of providing reasonable accommodations while maintaining program performance standards.
Served as the central intake for matters concerning ADA and facilitates activity and the flow of information.
EDUCATION
Walden University, Minneapolis, Minnesota
Some Coursework taken towards Ph.D. in Psychology with a specialization in Clinical Psychology but not completed
University of Arkansas at Little Rock, Little Rock, AR
Master or Arts in Rehabilitative Counseling
University of Central Arkansas, Conway, AR
Bachelor of Science in Psychology & Sociology
CERTIFICATIONS
Licensed Professional Counselor Supervisor
Certified Rehabilitation Counselor
National Certified Counselor
Texas Real Estate license
Texas Insurance Adjuster License
AFFILIATIONS
Texas Counseling Association
Zeta Phi Beta Sorority Inc.
UCA Alumni Association
Denton County NAACP
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