Data Entry, Accounts Receivable, Customer Service, Office Specialist
Resume:
Sarah Hyler
Clifton Forge, VA
**********@*****.***
I am a quick learner, a team player, and take pride in the work I do. I strive to help others in a professional and friendly manner, while completing my own tasks and getting the job done.
#readytowork
Authorized to work in the US for any employer
Work Experience
Office System Specialist
Roanoke City Health Department
October 2020 to present
Data entry, filing, running reports, taking payments, entering payments and printing receipts, billing, customer service, checkout window, etc
Student Services Representative
AMERICAN NATIONAL UNIVERSITY - Salem, VA
June 2019 to March 2020
Answer phone, data entry, complete daily reports, maintain relationship with students, greet walk-ins, order supplies, complete verification forms, scheduling, maintain front office, etc Benefits Program Specialist
Botetourt County Dept of Social Services - Daleville, VA November 2017 to April 2019
Screen and Interview clients applying for services. Gather verifications and approve or Deny cases based on screening results.
Admissions Coordinator
Kissito Healthcare - Fincastle, VA
August 2017 to August 2017
Answer phone; Patient Intake; Follow through with referrals and completing checklist; Completing Census Report
Agency Coordinator
Americare Plus - Clifton Forge, VA
November 2015 to August 2017
Answer Phones, Scheduling, Payroll, Completing weekly reports, Verifying Records, Greeting Walk-ins, Faxing/Scanning/Copying, and other duties as needed. Medical Office Coordinator
Lewis Gale Physician Services - Salem, VA
October 2012 to November 2015
Responsibilities
Supervise staff, reports, data entry, answering phones, scheduling appointments, resolve issues with patients, timekeeping in Kronos, staff scheduling, assist staff with training, etc Accomplishments
Help run medical office in a professional manner and help staff keep a positive and helpful attitude. Skills Used
Computer, fax - incoming/outgoing, copying, adding machine, laminating machine, as far as machines. I also demonstrate people skills by my relationship with coworkers, staff, doctors, and patients. Eligibility Worker I
Alleghany County Dept of Social Services - Covington, VA October 2002 to October 2012
Responsibilities
Answer phones, greet clients, interviewing clients for services, issue benefits, data entry, verifying information, maintain 170+ client records, etc
Accomplishments
i assisted families who met the financial guidelines to receive public assistance. Skills Used
Computers, printing, copying, faxing, adding machine, postal machine, switchboard, for machines. In this job, I also demonstrated my people skills by my relationships with coworkers, and the public. Education
Diploma in secretarial and office technology
Alleghany High School - Covington, VA
1989 to 1991
High school diploma in general studies
Cliftondale Christian School - Clifton Forge, VA
1981 to 1989
Skills
• Human Resource
• ADP
• Excel
• Microsoft Word
• Microsoft Office
• Customer Service
• EMR (4 years)
• Outlook (5 years)
• Kronos
• Medical Office Experience
• Medical Scheduling
• Insurance Verification
• Case Management
• Insurance Verification
• Kronos
• Medical Office Experience
• Medical Records
• Medical Scheduling
• Payroll
Assessments
Human Resources Skills: Recruiting — Proficient
April 2019
Managing the candidate sourcing and selection process. Full results: https://share.indeedassessments.com/share_assignment/fnxzlwgwldmn7-ik Verbal Communication — Familiar
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/oqacyid2sdy3zg-f Human Resources Skills: Compensation and Benefits — Proficient April 2019
Knowledge of compensation and benefits programs.
Full results: https://share.indeedassessments.com/share_assignment/tb4ko4q88co2f7cq Organizational Skills — Proficient
April 2019
Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/plvk4gvmtgsxftsp Customer Focus & Orientation — Completed
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/1emiiyqcv6gzuyps Written Communication — Familiar
April 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/bjbxp6g0u-swoaur Supervisory Skills: Interpersonal Skills — Highly Proficient April 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: https://share.indeedassessments.com/share_assignment/hch-lgcixfo4plmc Receptionist — Highly Proficient
June 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/1f4ff3723d657f102b1c99b8ccf2385beed53dc074545cb7 Working with MS Word Documents (Basic) — Completed August 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: https://share.indeedassessments.com/ share_to_profile/1f07c4ac763eb1acffa66da7c17b0ad1eed53dc074545cb7 Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/9d2b4250d1ec497ae29f6f4b5c97ee1aeed53dc074545cb7 Spreadsheets with Microsoft Excel — Completed
June 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: https://share.indeedassessments.com/ share_to_profile/30a347fd5895c83fec6aa0b54c3753b2eed53dc074545cb7 Data Entry — Proficient
November 2019
Entering data quickly and accurately.
Full results: https://share.indeedassessments.com/ share_to_profile/3eace81faf5079b7758f5b4e449e6d46eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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