Customer Service Project Manager
Resume:
ROGER
S HULTZ
*********@*****.***
West Allis, WI 53214
PROFESSIONAL SUMMARY
Project Management is a multi-talented Individual who is consistently rewarded for planning and operational improvements. Within the construction industry, senior project manager and outstanding performer in customer service relationships. Striving to provide my employer with the utmost relationship with the customer. Establishing a life long relationship with the customer. Team building Blueprint interpretation Preventive maintenance First Aid/CPR Project organization Supervision Customer service
SKILLS
• Inspection Reporting • Evidence collection
• Quality Control
EXPERIENCE
Crane Inspector, Konecranes, May 2019 - Mar 2024, New Berlin, WI Performed daily safety checks to achieve safe operating condition of equipment
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Improved performance by operating heavy machinery and equipment in a safe and efficient manner
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Conducted daily inspections of equipment and crane towers, which resulted in fewer accidents
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Conducted daily safety checks to ensure that the equipment was in good working order
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Documentation, reporting, and other office tasks like Faults and recommendations were completed by me
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Conducted daily safety checks to ensure that the equipment was in good working order., Pre - Job Coordinator
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• Accomplishments
• Certifications
Maintenance Technician, Nucor Cold Finish Wisconsin, Inc, Jul 2018 - Apr 2019, Oak Creek, WI
Thoroughly cleaned and lubricated parts to keep all equipment operating at peak performance
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Looked into and fixed mechanical issues with machines like welders and grinders
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Kept any and all equipment in good working order by troubleshooting breakdowns and performing preventative maintenance, which included greasing and changing out failed equipment
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Looked over blueprints and specifications to see how I could approach replacing equipment parts and perform projects in the most efficient way possible
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Cleaned and lubricated machinery shafts, bearings, and gears to ensure proper maintenance
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Replacement parts and components, as well as entire systems, were installed by me
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Completed repairs using power and hand tools in a safe and precise manner
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Used problem-solving skills to quickly resolve issues with little supervision and notified customer of issues that required additional resolution.
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Ironworker Superintendent, Ironworkers Local, Jun 1994 - Jun 2018, Novi, MI
In charge of preparation, execution, personnel, safety, and operations in all phases of the project operations
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• Assessed current usage and future needs to determine expansion plans Ensured onsite safety and followed all OSHA regulations by state jurisdiction
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Met productivity, safety, and environmental control key performance indicators
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Met productivity, safety, and environmental control key performance indicators
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Oversaw the entire construction process to ensure the highest level of quality, cost control, and efficiency
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Managed a 20,000,000 budget while directing Automotive Industrials projects that produced an under budget and on time project
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Stepped in to answer questions from all sub contractors and assign project tasks to employees during the foreman's absence
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Managed 400 construction TradeJob workers performing duties in accordance with local and national building codes in all areas of construction
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• Ensured compliance with all relevant regulatory authorities by customer Reviewed plans and inspected ongoing construction to keep work on track with project goals
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Helped to ensure project coordination and a smooth workflow by coordinating materials, inspections, and contractor actions
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Stepped in to answer questions from all skilled trades and assign project tasks to employees during the foreman's absence
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Helped to ensure project coordination and a smooth workflow by coordinating materials, inspections, and contractor actions.
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EDUCATION
High School Diploma: Organization General Studies
Lansing Community College, Lansing, MI, Jan 1984
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