Data Entry Commercial Services

Alexandra (Sasha) Akatkin

(Cell) 832-***-**** *********@*****.*** 5930 Benning Dr, Houston, TX 77096 LinkedIn

Streamlines processes and enhances office efficiency; coordinates, plans, and supports daily operational and administrative functions.

Office Administration Project & Task Coordination Records Maintenance Meeting Scheduling & Logistics

Digital File Management: Enhanced data accessibility at Evelyn Rubenstein JCC by implementing a new digital filing system and migrating files to SharePoint; reduced document retrieval time and supported remote accessibility.

Procurement Management: Revamped procurement policies in collaboration with Adobe at Transwestern Commercial Services; ensured efficient and tailored product requisitions for users by introducing cloud-based ordering.

Training & Financial Reporting: Drove organization-wide adoption for new systems by creating comprehensive user manuals at

Transwestern Commercial Services. Prepared budget-driven reports and presentations for the CIO and employees.

Key Skills: Calendar Management, Executive Support, Event Planning, Workflow Prioritization, Travel Arrangements, Procurement & Vendor Relations, Data Entry & Processing, Confidential Correspondence Handling, Budget Preparation & Monitoring

Professional Summary

Administrative Coordinator, Bertha Alyce Early Childhood School, Evelyn Rubenstein JCC, Houston, TX 02/2022 – Present

Enhanced productivity by undertaking administrative tasks. Assumed responsibilities after the Director of Finance’s resignation, ensuring the smooth continuation of operations. Managed purchase orders and cash transactions, prepared emails and letters, and reconciled the Director's expenses. Handled the executives' schedules, including making appointments. Leveraged MS Office and Adobe for day-to-day administrative tasks. Trained 2 admin assistants; developed skill sets for optimal team performance.

Improved teacher onboarding efficiency by managing payroll integration and access card issuance. Ensure integrity of confidential data, establishing secure storage practices, and strict confidentiality standards.

Facilitate digital transformation by mastering Salesforce; manage student enrollments, registrations, and withdrawals, and prepare data summaries and reports for the leadership to enhance decision-making.

Optimize financial management by tracking Director and employee travel expenses; process and submit reimbursement requests, ensuring timely and accurate compensation; handle employee inquiries regarding travel and expense reporting.

Resolve critical Salesforce issues by identifying error origins in student enrollments and withdrawals; collaborate with technical teams to ensure prompt resolution and maintain smooth operations.

Manage and track budget spending using spreadsheets; handle cash and inventory management, maintaining effective allocation of resources and financial accuracy.

Leverage Canva for graphic design tasks, including creating calendars, signs, and notices; enhance stakeholder engagement and information flow by disseminating e-blasts on program information.

Senior Member Services Associate, Evelyn Rubenstein JCC, Houston, TX 1/2021 – 02/2022

Supported the organization's administrative needs, handling registrations, and processing enrollments and withdrawals in Salesforce. Led the setup and sales processes for multiple ticketed events. Spearheaded membership management, diligently tracking membership records and outstanding dues to maintain revenue stream. Interacted extensively with clients, providing details about memberships and organization events. Trained 4 new front desk staff members on Salesforce operations.

Children & Camping Member Services Coordinator, Evelyn Rubenstein JCC, Houston, TX 12/2019 – 12/2020

Ensured timely processing and accuracy of payroll, aligning with company policies and regulations. Oversaw purchasing activities, including the supply and equipment acquisition, and purchase order creation. Tracked and reconciled expenses, maintaining fiscal responsibility within the department.

Led the department's transition to Salesforce, implementing the system, and cleaning and merging accounts to ensure accurate data transfer; worked with the IT team to navigate a system crash to manually enroll participants.

Executed 5+ events successfully, from vendor selection to venue preparation; managed all aspects including logistics, vendor coordination, and expense tracking, ensuring successful event execution.

Ensured continuous service after the Assistant Director’s departure; handled the after-school program staff and implemented last-minute changes during unexpected staffing issues, acting as the point of contact and supervisor.

Secretary II, Houston Methodist Research Institute, Houston, TX 08/2018 – 12/2019

Collaborated closely with the head researcher, providing essential administrative support; assisted employees with research planning. Coordinated and tracked travel authorization requests and expense reimbursements.

Oversaw event management by organizing monthly lecture series for post-doctoral students; coordinated travel, accommodation, marketing efforts, and event logistics, driving optimal attendance and ensuring seamless events.

Guaranteed departmental budget adherence by managing all departmental finances, processing expenses, purchase requests with PeopleSoft, and credit card reports; liaised with Accounts for accurate financial record-keeping.

Secured funding through meticulous proofreading and application of grants; reported budget spending to the board, enabling effective resource allocation and financial management.

Administrative Manager IT, Transwestern Commercial Services, Houston, TX 05/2013 – 05/2018

Partnered with the CIO to manage administrative tasks for the IT department, including AP/AR, budgeting, event coordination, and vendor management. Managed inventory for all software and hardware. Provided administrative support to the company's legal counsel. Facilitated communication between upper management and employees. Spearheaded the ticketing process for hardware issues, ensuring swift resolution and replacement as required.

Ensured effective contract management by negotiating software licensing agreements with Adobe, CDW, HP, and Microsoft; compared quotes, awarded contracts, and monitored compliance; conducted job walks for contractor performance evaluation.

Enhanced budgetary planning by working closely with the CIO and the VP of Information Security for strategic financial planning; prepared annual budgets and maintained vigilant oversight to ensure all financial aspects were on track with the budget.

Led a remote team of 4, acting as liaison and proxy for CIO; implemented performance metrics and provided instructional training to enhance team efficiency; fostered a positive environment by organizing lunch and learns.

Built strong relationships with team members and stakeholders, ensuring smooth communication and execution of decisions. Planned and organized meetings, including managing logistics, sending reminders, and organizing catering.

Maintained data accuracy by managing and updating the CRM database, significantly improving procurement efficiency for the department. Provided effective CRM troubleshooting support to end-users.

Preschool Teacher, Bertha Alyce School, Houston, TX 02/2012 – 12/2012

Client Service Associate, Sentinel Trust Company, Houston, TX 09/2010 – 02/2012

Supervised accounts while maintaining confidentiality, facilitating financial transactions, and budgeting. Handled administrative tasks, including travel arrangements and meeting coordination; ensured effective management of schedule for the executives. Prepared and compiled presentation packets, summarizing essential information for meetings and presentations. Maintained financial records and spreadsheets. Managed banking transactions for clients, handling payments for a wide range of expenses.

Professional Development

Bachelor of Arts in Psychology, University of Houston 2010

Minor: Communications Disorders

Tools: Salesforce, Workday, Service Desk, ServiceNow, LexisNexis, Yardi rCash, Yardi PAYplus, QuickBooks, PeopleSoft, Zoom, MS Visio, MS Project, MS Office, Canva

Languages: English & Russian

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