Quality Assurance Systems Analyst
Resume:
ORLANDO
SOULIVONG
****************@*****.***
San Diego, CA 92127
SKILLS
Lean Six Sigma
ISO9001 and ISO13485
Measurement Systems Analyst
Analytical Skills
Trouble shooting
Time Management
Inspection
Validation
Quality Management Systems
EDUCATION
Six Sigma Global Institute
San Diego, CA • 07/2024
Hexagon Metrology GD&T
Fremont, CA • 01/2016
CMM PC DMIS Level 1&2
Oceanside, CA • 01/2014
Certified Quality Inspector (CQI) Milwaukee, WI • 03/2009
American Society for Quality (ASQ)
Milwaukee, WI • 01/2009
Coastline Community College
Fountain Valley, CA • 01/2005
Aviation Electronics School of America (AESA)
Nevada City, CA • 01/2003
PROFESSIONAL SUMMARY
21 years of documented QA/QC success. Develops specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence. Skilled in CMM programming, project management, and analytical problem-solving, consistently delivering timely and compliant results.
WORK HISTORY
BMW Precision Machining - Quality Manager
Oceanside, CA • 09/2021 – 07/2024
Assisted with the planning and implementation of new programs, testing processes, hardware installation procedures, services, and customer projects; monitors progress and evaluates results; recommends changes or other action as appropriate
Acted as the primary point of contact for all quality-related matters, both internally and with external customers
Developed, revised and reviewed SOP, CAPA, NCMR, DCN, test methods and work instructions
Developed, wrote, implemented, reviewed qualification/validation protocols and reports
Hired, trained, supervised, motivated, and developed quality assurance staff, managed schedules and workflow
Monitored out going PO's and ensures parts are returning on schedule
Coordinated with suppliers and vendors to resolve any quality issues or shipment delays
Provided day-to-day guidance and oversight of subordinates; actively worked to promote and recognized performance
Coordinated with other managers to identify critical measurement factors, developed measurement systems, and implemented continuous process improvement methodologies.
BMW Precision Machining - Senior Quality Engineer/Inspector
Oceanside, CA • 10/2014 - 09/2021
Designs, installs & evaluates quality assurance process sampling systems, procedures & statistical techniques
Designs or specifies inspection & testing mechanisms and equipment
Analyze production & service limitations & standards
Formulates or helps formulate quality assurance policies and procedures
Conduct training on quality assurance concepts and tools
Operates/Programs CMM 2010 PC DMIS for FAI, In-process, and final inspections manually or via DCC (Direct Computer Control)
Operates/Programs Mitutoyo Crysta-Apex 7106 CMM via MICAT and CAT1000 for CAD inspections
Interface with Solid Works CAD models to program inspection criteria and tolerances while referencing engineering blueprints
Initiate NCMR reports, segregate quarantined items and maintain NCMR log
Provide supportive QC insight per measuring methods for new product developments
Perform pre-outside process inspections per specified customer instructions or blueprint
Coordinate and communicate with vendors possible product non-conformances to ensure proper disposal and or shipment of returned product
Inspect medical products/parts and or tooling with calipers, micrometers, microscopes, depth gages, height gages, Optical Comparators, block gages, pin gages, Deltronic pins, go-no go gages and plug gages.
Next Orthosurgical - QC CMM Inspector II
Vista, CA • 06/2013 - 10/2014
Program quality inspections as well as operate PC DMIS CMM (Brown &Sharpe)
Use internal operating system EPDM to update, maintain, generate and or initiate non-conforming materials reports, Change Orders, Template configurations, Work Instructions, Standard Operating Procedures and Item Specifications
Inspect medical instruments, tools and products per ANSI/ASQ sampling plan for conformity using calipers, micrometers, microscopes, depth gages, height gages, ND 1200 Comparators, block gages, pin gages, Deltronic pins, go-no go gages and thread gages
Perform FA First Article inspection, In-process and Final Inspections
Assist R&D and Engineering department with quality specifications or inspections during product development.
Teleflex Medical/LMA North America - QA/QC Technician
San Diego, CA • 11/2011 - 05/2013
Perform QC inspection of product shipment utilizing ANSI/ASQ sampling, RMAs (Return Material Authorization), FPRDs (Finished Product Return Disposition) and CCRs (customer complaint returns)
Investigate customer complaints and report product investigation to Manufacturers
Perform pre-production verification, label inspection, and in-process and final product inspection
Operate internal business system P-21 to quarantine, manage quality information, transfer of materials and update product stats
Manage and maintain quality system files at the Distribution Center such as Non-Conforming Material Reports, Inspection Data sheets, Customer Complaint Reports, Material Transfer Sheets, Finished Product Return Dispositions and quality related
.
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