Customer Service Sales Associate
Resume:
Martha Mejia
Greenacres,Fl 33415
Phone: 561-***-****
Email: ****.******@*****.***
ABILITIES:
Over 20 years of experience in Sales, Account Management, Customer service and Billing.
Bilingual, with excellent communication skills.
An eye for detail and extremely productive in a high volume, high demand, deadline driven environment.
Ability to quickly learn and successfully apply new skills, increasing productivity and quality.
Motivated self-starter with a can-do attitude. Able and willing team player.
EMPLOYMENT:
Sales Associate Express
Rockaway, NJ
Feb 2023-Present
Responsible for providing a great in store shopping experience for customers
Shopper Digital Walmart
Flander, NJ
March 2023- Present
Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise
ensuring the accuracy of orders prior to pick up, making appropriate product substitutions and consulting
with customers as needed to ensure satisfaction; and following up on out of stock merchandise
FC Associate I Amazon Budd Lake, NJ
July 2020-Dec 2022
• Scan and stow packages for accurate, quick, and efficient access for drivers.
• Driver Trainer, Associate Safety Committee member, and general Problem Solve for OTR and UTR.
• Work with the warehouse and staff to ensure reliable and efficient service to customers.
CAP2 & Sales Floor Associate Walmart Flanders, NJ
November 2017-July 2020
• Assist with receiving product deliveries and placing items in their respective locations on the sales floor.
• Processed customer product returns.
• Assisted registers and associates in other departments at times of need.
Housekeeping Sunrise Senior Living Cresskill, NJ
January 2011-October 2013
• Thoroughly cleaning and maintaining apartments and common areas for residents of this senior community.
• Assisting seniors who may be unable to perform certain basic duties on their own.
• Interacting with residents with a smile to help them feel like family and reduce loneliness.
Outside Sales Executive Plastifar Santo Domingo, Dom Rep
March 2004-November 2010
• Assisting customers in a wide area with choosing the right products and quantities for their needs to increase sales.
• Took ownership of customer accounts ensuring efficient supply of products, services, and a pleasant customer experience.
• Worked directly with accounts to provide any immediate deliveries, documentation, research, invoices, and credits.
• Responsible for accounts payables, accounts receivables, and all service with my accounts.
• Research market conditions, competitor, and online offerings, making inventory and pricing adjustments to remain competitive, while increasing profits and customer base.
Executive Assistant United Santo Domingo, Dom Rep
January 2001-March 2004
• Work with Continental Airlines freight software for international freight into and out of the Dominican Republic.
• Maintained accurate records of all inbound and outbound freight.
• Oversight of all day-to-day activities, including records, data entry, daily reports, end of day reports, reconciliation.
Shipping and Receiving Representative CPS Continental Santo Domingo, Dom Rep
June 1997-January 2001
• Responsible for shipping and receiving of international packages at the international airport.
• Work directly with FedEx, UPS, DHL, and USPS for inbound and outbound packages.
EDUCATION:
Jan 98-May 2004 Computer Science UNPHU Santo Domingo, Dom Rep
SKILLS AND QUALIFICATIONS:
• Bilingual. Able to read, write, and speak fluently in Spanish.
• Currently enrolled in additional English courses.
• MS office.
• Provide a first impression and set the standard for the level of courtesy and professionalism to clients.
Contact this candidate