Quality Control Risk Management
Resume:
DAVID JAMES HERRO
********@*****.***
San Antonio, Tx. 78245 469-***-****
SENIOR UNDERWRITER / QUALITY CONTROL / UNDERWRITER SUPERVISOR Government FHA, VA ~~ GSE Conventional ~~ Post Closing Audit A quality-minded frontline underwriter and QA/QC auditor that can lead or produce in a high-volume atmosphere with the proven capabilities to understand key strategies and objectives in order to prioritize time management and establish effective goal setting. ACHIEVEMENTS
• Rank 98% Underwriter Nationwide Customer Satisfaction Survey Wells Fargo
• Awarded for 2015 Underwriter Excellence for Clean File Production Wells Fargo
• Awarded for 2016 Underwriter Excellence for Clean File Production Wells Fargo KEY SKILLS
Encompass and LOS Systems System Training Skills Quality Control Analytical Problem-Solving High Volume Production DE CHUMS Designation Employee Development Training Six Sigma Greenbelt Leadership Training Affordable Housing Down-Payment Assistance Appraisal Review Bond Programs Collateral Underwriter File Dispute Resolution FHA Streamline VA IRRL Manual Underwriting
SUMMARY OF QUALIFICATIONS
• Utilize knowledge of investor and government guidelines to develop and supervise a team of underwriters with a primary focus on high volume clean file production.
• Kept underwriters educated on systems navigation and work flow processes by creating job aids and follow up training classes to help meet and exceed production quotas.
• Supervised the processes to underwrite, modify, short sale or deed-in-lieu subject properties.
• Always demonstrated and maintained the highest level of personal and corporate integrity. PROFESSIONAL HIGHLIGHTS
TOMO MORTGAGE – Austin, Texas 12/21 – 04/24
Senior / Lead Underwriter ~ FHA / VA and Conventional Loan Review
• Performed mortgage underwriting analysis for FHA, VA and Conventional loan production in a high-quality work environment. This included the analysis and review of any downgraded or manually underwritten files.
• Fostered a common sense problem-solving approach and acted as a resource for processors and loan officers
• Responsibilities included being knowledgeable of the secondary market to aid in clean file production. I reviewed, fixed and followed up on any loans returned from secondary.
• Provided FHA training to new underwriters that included full guideline understanding, collateral review and FHA Connection navigation. I assisted management with being available for guideline questions and back up support to processors and loan officers for a superior borrower experience.
• Assisted in Tomo’s application to FHA for full lender delegation as well as creating job aids to keep junior underwriters educated on system navigation and workflow processes.
• Maintained lowest QC/QA loan defect rate and demonstrated exceptional quality control at less than 2% while exceeding required production quotas.
• Provided appraisal reviews on FHA, VA and conventional loans as well as being charged to review and write up any disputes or reconsiderations in the event of a low value.
David Herro
Paramount Residential Mortgage Group – Corona Park, California 08/19 – 12/21 Senior DE Underwriter ~ Government / Conventional Loan Review
• Performed FHA and conventional loan reviews in a fast-moving setting with attention to superior quality with low or no defects and a high production rate.
• I provided common sense problem solving and complex income calculations in an effort to increase production and give each loan a chance for success.
• Was a source of information and clarification on guidelines and the secondary market to loan officers, processors and maintained an open line of communication between all parties to increase fast-moving high-quality loan files to close on time.
• Contributed to the acceleration of high-quality loan production and a seamless and improved lending experience for borrowers.
• Consistently achieved top performance in both loan production and quality review within the team. Nationwide Mortgage Bankers – New York, New York 11/16 – 07/19 Senior / Lead Underwriter ~ Government / Conventional Loan Production
• Senior underwriter tasked with the reviewing of FHA and conventional loans in a fast-paced high-volume setting which included any files that required a manual underwrite or down payment assistance.
• I was a source of information and go to guy for other underwriters and processors when the Director of Credit Risk was unavailable.
• Provided scenario advice to loan officers as well as advanced problem solving for loans that needed to be restructured or counter offered.
• Achieved and maintained or exceeded production quotas based on a high production rate with emphasis on clean file production and seamless loan approvals.
Live Well Financial – Richmond, Virginia 01/13 –11/16 Senior FHA, VA and Conventional Mortgage Underwriter / DE/CHUMS
• Performed mortgage underwriting review for FHA, VA and Conventional loan production in a high speed and high-quality work environment.
• Acted as a team-leader and information back up to management with a lending authority of $999,999.
• Consistently lead the team in production and QA/QC loan review, as well as, worked with originators and processors to aid in clean file production.
• I was also responsible for reviewing FHA, VA and conventional appraisals for adherence to loan guidelines as well as logging appropriate files into FHA Connection and reviewing the NOV for any irregularities. SunTrust Mortgage via Aerotek Staffing – Richmond, Virginia 08/12 – 01/13 Portfolio and Private Wealth Exception Underwriting / National Underwriting Exception Desk / NUED
• Performed exception mortgage underwriting for private wealth clients and reviewed loan applications for the more premier loan products with a lending authority of up to $3 million for purchases or refinances.
• Analyzed and calculated complicated financial reviews for customers with multiple and assorted income streams that reported on tax forms such as 1120, 1120s, 1065, Sch. C, Sch. E and any relevant tax transcripts.
• It was my responsibility to find solutions or workout a counter offer in order to help the private wealth clients qualify if normal guidelines could not be met.
• I proactively looked at files and the customer’s ability to repay when making the decisions on files that fall outside the parameters of published guidelines.
EDUCATION
University of Texas, History and Government
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