Human Resources Benefits Administration

Nicole Connolly - page *

Nicole Connolly, PHR.

Chesapeake, Virginia, United States

*************@*****.*** 757-***-**** linkedin.com/in/nconnolly0609 Summary of Skills

- Benefits Administration

- Employee Relations

- Process Improvement

- Project Management

- HRIS Administration

- Payroll Processing

Experience

Consultant

Clarity Strategic Partners

Sept 2023- Current

• Consultant to the Owners/CEO’s/CFO’s of various small businesses

• Oversee various HR, Benefits Administration and Payroll functions for a variety of clients.

• Help clients maximize their HRIS systems to improve process flow and data integrity.

• Assist businesses with setting up and managing their HR, Payroll and Benefits processes.

• Set up and oversee the employee life cycle to include onboarding, performance management and offboarding.

• Work with clients to streamline processes, stay compliant, and maximize productivity. Payroll & HR Manager

Interest Mortgage

May 2021 – June 2023

• Direct report to the CEO/CFO

• Oversee HR, Benefits Administration and Payroll functions for a start-up mortgage lending company with employees across multiple states.

• Established all processes, documents and policies for the HR, Benefits and Payroll departments as a start-up company.

• Built out the onboarding and benefit enrollment process to efficiently accommodate a remote workforce.

• Set up and oversee the employee life cycle to include onboarding, performance management and offboarding.

Nicole Connolly - page 2

Human Resources Manager

Southern Trust Mortgage

Sep 2021 - May 2022

• Oversee all ADP records of change to ensure employee data accuracy for 250 active employees

• Built out paperless benefit enrollment which minimized errors and reduced labor hours by more than 50%

• Conducted interviews and new employee orientation for an average 30 new hires per month

• Oversight of the HR department including a receptionist and 3 HR assistants

• Built “The Connections Committee” which focused on employee engagement and giving back to the community

• Oversee HR and Benefits Administration departments Senior Human Resources Manager

LTD Hospitality Group

Jan 2019 - Apr 2021

• Built out the paperless benefit enrollment system which decreased labor hours by 75%

• Built a management training program which included 20 hours of annual training.

• Processed bi-weekly payroll and benefit enrollment for 600 employees at 12 property portfolios across 5 states.

HR and Benefits Account Manager

ABS (Advanced Benefit Strategies)

Mar 2016 - Jan 2018

• Life, Health, and Annuities insurance agent for 200 small businesses in the Hampton roads area

• Maintained 97% satisfaction rating as an account manager with zero complaints or client turnover

Facilities Manager

Feb 2014 - Apr 2016

• Inventory management and cost reduction by 25% through vendor sourcing

• Staffing and oversight of 3 staff members

• Oversee training and care of all animals on site Accounting Human Resources

Compass Group

Aug 2012 - Aug 2013

• Oversee 43 staff members

• Established a simplified method of record keeping which allowed for me to build the catering functions of the

department

Nicole Connolly - page 3

Clinic Administrator

Massage Envy

Oct 2009 - Aug 2011

• Oversee 23 staff members

• Increased KPI standards for sales and growth- the branch went from 15% to 35% closing rate

(average of 20% companywide)

Restaurant Manager

Gold Key PHR/ Harmony Hospitality

2002 - 2008

Education and Certifications

Tidewater Community College

Associate of Arts and Sciences, Hospitality Administration/Management Professional in Human Resources®

(PHR®) issued by HRCI

Honors & Awards

Manager of the year - Virginia Beach Restaurant Association

Contact this candidate