Long-Term Bpo Agent

CHERYL A. LIWAGON

Brgy. Basak Iba Lapu Lapu City, Cebu

Cell # 095*-****-** Email ***-***********@*****.***

OBJECTIVE

To be of service in a prestigious company, be equipped with necessary skills and training needed to expand my horizon and eventually open the doors for professional advancement.

WORK EXPERIENCE

March 27, 2023 – February 7, 2024 BPO Agent Concentrix Philippines

CEBEX Building

Apas Lahug, Cebu City

Answering inbound calls, evaluating problems and complaints of the caller, providing proper solutions, responding to the needs of the customers, selling and giving information on the products or services, processing orders, forms, and applications.

August 5,2015-October 31, 2017 Administrative work ConstructionTraining

Online job Institute

ABN 48-600-***-***

PO Box 574 Helensvle

QLD 4211

•Checking the units of the student that were finalized or not

•Monitoring their next site visit

September 1, 2014 – August 2, 2017 Caregiver Private Sector

Bacolod, Lanao del Norte

Assist mild stroke patient

August 1, 2010 – August 4, 2014 Sales Clerk Infinity Browsing

Machine

Poblacion Bacolod,

Lanaodel Norte

•Manage the sales and monitoring the customers

•Assist the customer to their needs

•Helping to supervised the area

July 2006- May 31, 2009 Liaison Officer Worldgoal Corporation

U.N. Avenue, Malate,

Manila

•Coordinator with teachers in their application for teaching job abroad

•Conducts teacher orientation seminar in orientation to possible employment for foreign job

February 16, 2005-June 21,2006 Operator Innolux

Hsinchu, Taiwan, R.O.C.

•Operates the Macro Machine by checking the LCD glass defect

•Inspect the LCD glass for defects by using the laser machine

August 2001-August 2004 Visual Inspector ASUS

Taipei, Taiwan, R.O.C.

•Visualizes and at the same time inspects defective components in the computer motherboard

•Operates the Audio Operator Inspection Machine by checking the defective components

EDUCATION

February 1, 2021 – December 5,2021 NC II Caregiving

UHA Caregiver Training

2nd flr. Soda Trade Building,

Badelles cor. De Leon St.,

Iligan City

063-***-****/097********

Tertiary June 1997 – March 2001 University of San Jose-Recoletos

Cebu City

•Bachelor of Science in Commerce major in Business Administration

Secondary June 1993 – March 1997 Saint Alphonsus Catholic School

Lapu-Lapu City, Cebu

LANGUAGES SPOKEN/WRITTEN

English and Filipino

SKILLS/TRAINING

Computer literate, dancing and cooking

Standard First Aid and BLS-AED (Iligan Chapter

PERSONAL INFORMATION:

Age: 44 years old

Status: Married

Religion: Roman Catholic

Height: 153 cm

Contact this candidate