Service Representative Customer
Resume:
Cassaundra Angle
Customer Service Representative
Wichita, KS 67214
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Client Support Specialist
TheKey - Wichita, KS
March 2021 to October 2023
In home health care; services for the Clients needing care and whatever needs the Care givers may have to get to and from a client with a job thoroughly and successfully complete. Warehouse Clerk
Husky Liners - Winfield, KS
July 2019 to March 2021
Look up pull in and print customer orders, pick the orders/back orders, pick the pieces for the order, double check and process the shipping details before loading the trucks for shipment.
• Picked, packed, and shipped items
• Drove the forklift
• Inspected equipment
Marriot Bonvoy Reservations
Marriott Vacations Worldwide - Wichita, KS
December 2017 to July 2019
• Took care of luxury reservations
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Managed customer accounts
• Handled billing issues and order inquiries
• Found customers the best deal with the least amount of hassle. Customer Service Representative (CSR)
Wal Mart - Arkansas City, KS
May 2016 to December 2017
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Assist customers by providing information and resolving their complaints
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Customer Service Representative (CSR)
Senture - London, KY
May 2007 to April 2016
• Speak with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Refer unresolved customer grievances to designated departments for further investigation
• Determine charges for services requested, collect deposits or payments, or arrange for billing Education
Vocational in Certificate or Credential
Southeast School of Cosmetology - Manchester, KS
August 2006 to October 2007
Skills
• Call Center (10+ years)
• Customer Care (10+ years)
• Microsoft office (8 years)
• Scheduling (5 years)
• Problem Solving (10+ years)
• Shipping & Receiving
• Order Entry
• Load & Unload
• Forklift
• Bartending
• Sales
• Microsoft Word
• Pallet Jack
• Communication skills
• Organizational skills
Certifications and Licenses
Driver's License
Forklift Certification
Contact this candidate