Accounts Receivable Marketing Manager

Jordan Clatterbuck

Carrolton, GA 470-***-**** *************@*****.***

Skills & Abilities

• Excellence in Microsoft excel.

• Item Onboarding & Data Management

• Vendor Compliance & analysis

• Accounts Receivable

• People management & training

• Key Account management

• Retail Marketing & Graphics

• EDI & SAP

Experience

CHANNEL MARKETING MANAGER SOUTHWIRE 5/2023-PRESENT

• Developed and executed omni-channel marketing strategies to drive growth and brand awareness.

• Managed relationships with the Brand advocate and digital team to support all marketing and sales initiatives.

• Created marketing content and promotional tools to the retail channel partners in the sale of products.

• Conducted market research and analyzed competitive landscape to identify new growth opportunities.

• Collaborated with Retailer Merchants to ensure alignment and exceeding of goals.

• Managed the Retail Sales Team's credits, debits, and returns. CATEGORY MANAGER SOUTHWIRE 6/2022-5/2023

• Audited and enriched digital content on Amazon, improving our content IDQ score by 18%.

• Executed successful Wayfair promotions, increasing sales 59% over the next highest month.

• Onboarded and enriched 360 new items to Wayfair, making up 9% of our sales in 2022.

• Conducted weekly meetings with brand advocates, product managers, demand, vendors, and customers.

• Analyzed and put protocols in place to increase Amazon’s fill rate and Southwire’s acceptance rate.

• Rectified systematic inconsistencies, reducing the manual work and errors on the order processing team. ACCOUNT MANAGER SOUTHWIRE 8/2021-6/2022

• Increased fill rate percentages by watching inventory levels and communicating with the customer and our CSCs.

• Assisted with the integration of AEM and Madison acquisitions into the HD PRO and HD Supply accounts

• Managed the CDR intern by training, delegating responsibilities, and ensuring she has the necessities to succeed. SALES SUPPORT SPECIALIST SOUTHWIRE 7/2019-8/2021

• Standardized and managed Accounts Receivable for sales. Reducing aged deductions to zero making the account go from the worst to the cleanest in less than 1 year.

• Implemented protocols to investigate under threshold deductions earning the company over $123K in 2 years

• Streamlined and ran Home Depot Stock compliance reporting, cutting reporting time by 65% utilizing Macros. CLERK SOUTHWIRE 5/2016-7/2019

• Serviced Home Depot by quoting, order entry, running reports and providing written and verbal communication on their Contractors Sales Account, grossing over $100 Mil in 2019.

• Executed Planogram changes for all Home Depot stores in the US and US territories Education

PARTIAL COLLEGE EDUCATION GORDON STATE COLLEGE

HIGH SCHOOL DIPLOMA NEW CREATION CHRISTIAN ACADEMY Lindsay Jones

eCommerce Manager, Southwire Company

840 Old Bremen Road

Carrollton, GA 30117

4.11.2023

To whom it may concern:

Jordan Clatterbuck has been employed at Southwire Company for almost seven years. Jordan began her employment as a part-time clerk in May of 2016. After less than one year she was made a full- time employee. She has worked her way up from Sales Support Specialist to Category Manager. She was promoted to Category Manager of eCommerce in June 2022. Since February 2023, she has reported to me and has various duties.

Jordan is extremely organized and always several steps ahead of myself and the rest of the team. She is highly self-motivated and does not require follow-up as her tasks and duties are completed timely. During her tenure at Southwire, she’s learned different parts of the business including but not limited to; customer facing sales, order entry, SAP, JIRAs, CMIRs, EDI functions, accounts receivables, CDRs, marketing, advertising, compliance and much more. Her experience during her time at Southwire has been extremely beneficial to our eCommerce team. Jordan has helped clean up several of our order reports, successfully onboarding new accounts, manages all eCommerce compliance documents, facilitates all product issues that arise on Amazon and runs a lot of our product and marketing meetings.

I can confidently say Jordan is an asset to any part of our organization. If you would like additional information about Jordan, please contact me at 678-***-**** or *******.*****@*********.***.

Thank you!

Lindsay Jones

Matt Freeman

Vice President of Marketing, Tie Down

April, 27 2023

To Whom it may concern:

I had the privilege of collaborating with Jordan Clatterbuck during my tenure at Southwire Company, where she worked under my guidance and proved to be an outstanding team member. Jordan was highly motivated and demonstrated exceptional leadership skills, always knowing exactly what needed to be done to drive business growth. One of Jordan's most notable achievements was her success in enhancing and maintaining Wayfair.com, Amazon.com and other customer's online assets, which played a crucial role in increasing the company's digital presence. Additionally, she demonstrated remarkable collaboration skills, working seamlessly with other departments to achieve our shared objectives. Throughout our time working together, I was consistently impressed by Jordan's dedication and professionalism, and her contributions to the success of our team were invaluable. It is with great pleasure that I highly recommend her for any future endeavors. Matthew Freeman

To Whom it May Concern,

I am writing to recommend Jordan Clatterbuck. She worked with me on The Home Depot Retail Sales Team as an Account Manager and reported to me in my position as Inside Sales Manager.

As an employee, Jordan was always an exceptional employee. During her time on my team, she recovered hundreds of thousands of dollars through thorough research of Accounts Receivable issues under the write-off thresh- old. Jordan held numerous positions within the 6 years on the team. I’ve always put a premium on being a Team Player among my team members and Jordan never failed to deliver. She took on extra responsibility to help with the newly acquired HD Supply customer as well as continued to be the Con- tractor’s Sales back-up.

Jordan is a delight to work with and I wouldn’t hesitate to hire her again. Should you have any further questions about her, feel free to reach me at 678-***-****.

Thanks,

Tammy Tidwell

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