Food Service Worker

VIDA DANSO

Fort Hood, TX ***** 832-***-**** ***********@*****.***

Professional Summary

Reliable Food service worker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in cashiering and serving areas and flexible with changing business needs. Skills

Client Education

Nutrition counseling

Interpersonal and written communication

Multitasking

Cash Handling

High-volume dining

Adaptability and Flexibility

Team Collaboration

Problem-solving abilities

Time Management

Attention to Detail

Work History

School of Nutrition Worker 12/2023 to Current

Killeen ISD – Killeen, TX

Assisted with preparation and serving of food in line with established nutrition guidelines. Arranged food, utensils and condiments on trays to serve meals with necessary items. Maintained clean and safe work environment.

Kept register accurate through correct billing, payment processing, and cash management practices.

Served meals to students according to established guidelines. Assisted students in selecting menu items, answering questions and providing general information.

Supervised set up of banquet food stations and coordinated service to multiple dining areas. Provided support to individuals with special dietary need to meet unique nutritional requirements.

Cashier Supervisor/server 05/2022 to 12/2022

Oreofe African Restaurant – Fort Cavazos,Tx

Built positive relationships with customers to increase repeat business. Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Quickly and accurately counted drawers at start and end of each shift. Verified accuracy of daily cashier batches by checking receipts, checks, and cash. Resolved customer complaints quickly to maintain customer satisfaction. Explained menu items and suggested appropriate options for food allergy concerns. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Served food and beverages promptly with focused attention to customer needs. Resolved customer complaints promptly and professionally to maintain positive reputation. Processed orders and sent to kitchen employees for preparation. Checked guests' identification before serving alcoholic beverages. Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Nursing Assistant 08/2014 to 12/2019

Healthnet Airport Medical Centre – Accra,Ghana

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Documented care actions by completing records and logs in medical software system. Identified and reported unsafe situations to maintain adherence to safety protocols. Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Prevented cross-contamination by cleaning and sterilizing equipment. Education

Certificate : Medical Coding And Billing Professional Med Cert - Tampa, FL

Diploma: Nursing Assistant 11/2013

Narh Bita College - Accra,Ghana

Diploma,GED: Home Economics 07/2008

Ghana National College - Central Region,Ghana

Certifications

•Food handlers certification

•TABC(seller Training certification)

•Medical Billing and Coding professional

•Nursing Assistant

•Healthcare Provider BLS/AED

•Basic Training of Emergency Medical Care

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