Active Directory Sql Database
Resume:
RESUME
Name: DUY NGUYEN
Gender: Male
Address: El Monte, CA 91732
Date of Birth: 17 November 1982
Cell phone: 1-657-***-****
Email: ***************@*****.***
A/ Certificate:
CCSK Certificate:
Cisco CCNA
Microsoft MCSA certificate:
B/ EXPERIENCE AND PERFORMANCE
2022 Feb – Present
Company:
Amgen
Position:
System Analyst
Main Responsibilities:
System Administration and Computer Operations management: Active Directory, DFS file servers, print servers, and development, test, SQL database, and failover application servers, Vmware Vsphere server, Vcenter, VDI, email exchange server 2013.
System patching manage: mange patching team to make sure that system up to date and reduce vulnerabilities.
Ivanti security patch: apply Windows patches, change registry keys, and group policy.
Service Now: Arrange request and manage Change Control.
Write policies, procedures to guide patching process.
Help configure and installation of Prowatch applications
Help configure and install Genetec CCTV servers.
Build strong team to manage system team to delivery good service.
Achievements:
Complete Project: Help build procedure for patching process to make sure to mitigate the risk by reducing vulnerability.
2018 January – Feb 2022
Company:
OSI Systems
Position:
Senior System Administrator II
Main Responsibilities:
System Administration and Computer Operations management: Active Directory, DFS file servers, print servers, and development, test, SQL database, and failover application servers, Vmware Vsphere server, Vcenter, VDI, email exchange server 2013.
Spam email filter: help build and manage Barracuda and proofpoint.
Manage SAN Storage: EMC VNX, snap server manager, HP 3PAR: add increasing more space, maintain and plan more space for future grow.
Data Backup/Disaster recovery: Comvault Backup, disk to disk, disk to tape backup: LT06, LTO7 and disk to Amazone cloud S3.
Cloud Systems: AWS cost estimation, AWS instance build, AWS load balance, AWS AMI image.
Ivanti – Pulse Connect secure setup and support users to provide robust security.
IT Security/Risk management: update Symantec anti-virus, build procedure of patching by using Ivanti - shavlik
Experience with service now: request management, change control management…
Documentation for IT training purpose.
Achievements:
Complete Project: Help build procedure for patching process to make sure all servers have no vulnerability and 0 vulnerability from Qualys portal.
AWS cloud system: help build and design AWS infrastructure.
2016 March – 2017 DECEMBER
Company:
Fujitsu Ten. Ratio production
Position:
System Analyst II
Main Responsibilities:
System Administration and Computer Operations management: Active Directory, file servers, print servers, Linux Servers, and development, test, SQL database, and failover application servers, Vmware Vsphere server, Vcenter, VDI, email exchange server 2013, SCCM, apply patching from WSUS for all servers and schedule at weekend.
Network: cisco routers, cisco firewalls ASA5520, ASA5510, and security for the WANs; Monitor network performance and upgrade capacity before the traffic on the network increases to the point that it begins to affect systems performance.
Setup and configure new IT equipment: Servers, Network: HP Proliant, Cisco router, Switch…
Manage SAN Storage: EMC VNX, snap server manager: add increasing more space, maintain and plan more space for future grow.
Data Backup/Disaster recovery: Arcserve backup, Net backup, Backup exec, disk to disk, disk to tape backup: LT06, LTO7.
Problem management: technical support & follow the process to log case help desk, escalate the ticket number if needed followed by SLA.
IT Security/Risk management: update anti-virus, update patching MSUS, anti-spyware.
Experience with service now: request management, change management…
Experience with PCI compliance.
IT training need for employees.
Achievements:
Complete Project: Planning and Upgrade all server hardware refresh.
Changing IT infrastructure: IP address schema, network…
2014 September – 2016 March
Company:
Aviva Family and Children services.
Position:
System Engineer.
Main Responsibilities:
System Administration and Computer Operations management: manages, monitors, tunes, and administers all of the IT servers and systems software that comprise the infrastructure on which the applications and data used to run the company reside. These systems include Active Directory, file servers, print servers, and development, test, production, and failover application servers, Vsphere 5.0 server, Vcenter, VDI, email exchange server 2010.
LAN/ WAN infrastructure management: responsible for all wiring, hubs, and security for the LANs and the leased lines, routers, gateways, firewalls, and security for the WANs; Monitor network performance and upgrade capacity before the traffic on the network increases to the point that it begins to affect systems performance.
Manage Storage: Netapp share drive.
Data Backup/Disaster recovery: business continuity and restore procedures, test plans; Data Arc serve backup with daily, weekly and monthly; restored any time
Problem management: technical support & follow the process to log case help desk, escalate the ticket number if needed followed by SLA.
IT Security/Risk management: update anti-virus, anti-spyware.
Experience with PCI compliance.
IT training need for employees.
Achievements:
Complete Project: Planning and Upgrade all server to Window server 2008 R2.
Work with vendors to plan building new IT infrastructure.
2013 January – 2014 June
Company:
British American Tobacco Representative Office – one of biggest Tobacco in the world.
Position:
Service Level IT Assistant Manager.
Main Responsibilities:
System Administration and Computer Operations management: manages, monitors, tunes, and administers all of the IT servers and systems software that comprise the infrastructure on which the applications and data used to run the company reside. These systems include Active Directory, file servers, print servers, Lotus Notes Client, and development, test, production, and failover application servers, Vsphere 5.5 server.
LAN/ WAN infrastructure management: responsible for all wiring, hubs, and security for the LANs and the leased lines, routers, gateways, firewalls, and security for the WANs; Monitor network performance and upgrade capacity before the traffic on the network increases to the point that it begins to affect systems performance.
Manage IT equipment: Cisco ASA 5510, ASA 5520, Cisco Router 2900, Cisco Switch 2960s, Wireless Controller, HP Proliant server, Manage and configure MPLS connect from HCM to all distributors: Ha Noi, Hai Phong, Can Tho, Tran Xuan Soan, Da Nang, fom HCM to Philippines, from HCM to Myanmar.
Data Backup/Disaster recovery: business continuity and restore procedures, test plans; Data backup with daily, weekly and monthly; restored any time
Problem management: technical support & follow the process to log case help desk, escalate the ticket number if needed followed by SLA.
IT Security/Risk management: update anti-virus, anti-spyware.
Manage employees staff and outsourcing staff.
Work with suppliers to assist in the procurement of (lease line, software, hardware etc...).
IT training need for employees.
Achievements:
Build up and maintain IP Phone successfully.
Complete Project: Planning and Upgrade all server to Window server 2008 R2.
Complete Project: Planning, Build up Philippine Myanmar Office: Configure Router Tunnel
Complete Project: Building server room, Factory warehouse, Wireless controllers, access points, RF gun, Zebra Printer.
2012 January – 2013 January
Company:
Williams-Sonoma Vietnam LLC – one of biggest USA Furniture in the world.
Position:
IT Administrator.
Main Responsibilities:
System Administration and Computer Operations management: manages, monitors, tunes, and administers all of the IT servers and systems software that comprise the infrastructure on which the applications and data used to run the company reside. These systems include e-mail servers, file servers, print servers, and development, test, production, and failover application servers.
LAN/ WAN infrastructure management: responsible for all wiring, hubs, and security for the LANs and the leased lines, routers, gateways, firewalls, and security for the WANs; Monitor network performance and upgrade capacity before the traffic on the network increases to the point that it begins to affect systems performance.
Migrate all users mailboxes to new Email server.
Manage IT equipment: Cisco ASA 5510, Cisco Router 2900, Riverbed Steelhead 2050H, Cisco Switch 2960s, HP Prolient server, Polycom, cameras system, telecom system, Projectors.
Manage and configure MPLS connect from HCM to USA.
Manage to support Chinese and Singapore sites.
Data Backup/Disaster recovery: business continuity and restore procedures, test plans; Data backup with daily, weekly and monthly; restored any time
IT Security/Risk management: update anti-virus, anti-spyware.
Work with suppliers to assist in the procurement of (lease line, software, hardware etc...).
Achievements:
Build up and maintain IT successfully.
The system has been running stably.
Migrate devices and data from temporary office to the new Office in 2 days.
2010 December – 2012 January
Company:
Aricent Viet Nam Co., Ltd. – USA Software Solution Companies in the world.
Position:
IT Administrator.
Main Responsibilities:
System Administration and Computer Operations management: manages, monitors, tunes, and administers all of the IT servers and systems software that comprise the infrastructure on which the applications and data used to run the company reside. These systems include e-mail servers, file servers, print servers, and development, test, production, and failover application servers.
LAN/ WAN infrastructure management: responsible for all wiring, hubs, and security for the LANs and the leased lines, routers, gateways, firewalls, and security for the WANs; Monitor network performance and upgrade capacity before the traffic on the network increases to the point that it begins to affect systems performance.
Manager the IT resources within the company which include: IT infrastructure, Application System, Telecommunication System, Cameras System.
Manage and configure all IT equipment: Cisco Firewall, Router & Switch Cisco, Video Conference with Polycom HD, Cameras, packet shaper 7500…
Manage and configure MPLS connect from all braches to HCM and connect from HCM to India.
Data Backup/Disaster recovery: business continuity and restore procedures, test plans; Data backup with daily, weekly and monthly; restored any time
Problem management: technical support & help desk.
IT Security/Risk management: update anti-virus, anti-spyware.
Work with suppliers to assist in the procurement of (lease line, software, hardware etc...).
Achievements:
Plan to manage moving project.
Migrate devices and data to the new building in a week.
2007 May – 2010 December
Company:
Renesas Design Viet Nam Co., Ltd. – one of leading Japanese Semiconductor Companies in the world.
Position:
IT team leader.
Main Responsibilities:
Manage IT helpdesk team to support more than 500 users.
Build up Email exchange 2007 system server: Single cluster mailbox.
Recover cluster mailbox when it failed.
Migrate mail exchange 2003 to mail exchange 2007, backup and restore mailbox for the whole company.
Manage and administer 84TB company data via NFS, CIFS protocols.
Managing networking services on Linux/Unix system: DNS, NIS, NFS, DHCP, FTP, etc.
Install, manage, monitor and troubleshoot Linux servers as well as clients.
Control internet access using Squid proxy, manage Squid log analysis tool SARG.
Implement/Install/Manage Tape Library Backup System using Symantec Enterprise NetBackup.
Build and maintain Symantec Antivirus Server.
Hardware involved:
IBM e326 server, IBM Mid-range server x3550.
Sun Fire 4100, 4200, Sun Ultra2, Sun Blade 1000, Sun Enterprise 450.
Super Micro Mid-range server.
HP proliant dl 380 g5, 580 g5, Iron port C 160
Neo 8000 Tape Library, Sun StorEdge L180 Tape Library, NetApp NAS FAS270, 3020c, 3050c, 3140, NearStore R200, Polycom Audio/Video Conferencing devices
Software/OS involved:
OS: RedHat ES 3,4,5; SuSe EL 9.1 10; CentOS 5; Sun Solaris 8,10.
Windows 2003 Server, Windows 2008 Server, Exchange 2003 Server.
Project involved:
Design and implement the IT infrastructure for the new building.
IT services/data migration using NetApp SnapMirror/Snapvault.
Built up IT services such as NIS, DNS, Mail, FTP, Backup, and Storage, etc.
Successfully migrate all devices, data, and anything related to IT department from the old building to the new one.
Enterprise Resource Planning (Evaluation steps)
Achievements:
Got “exceed level” for the yearly performance in two consecutive years
Got two times promotion.
Become a team leader after a year
Installed and configured 100 PCs in 1 week (ahead the deadline).
Make uses from open-source software.
Work effectively with a minimum cost
2006 June – 2007 April (on-site IT service)
Company:
HPT Viet Nam., Ltd
Position:
IT Support (on-site service).
Main responsibilities:
In charge of installing software, hardware, devices, etc.
Helpdesk support, maintain and troubleshoot user’s PCs, laptops, printer, etc.
C/ EDUCATION:
Certificate
Major of Field
University
Bachelor of Science
Computer Science
Huflit University HCMC
System Administrator
MCSA
Informatics Vietnam
Network
CCNA, Switch and Route
VN PRO Center
D/ LANGUAGES:
Languages
(including mother language)
Level of Proficiency (High/Medium/Low)
Listening
Speaking
Reading
Writing
ENGLISH
H
H
H
H
E/ About myself:
I always listen from manager, working under pressure. Complete project before deadline.
I always learn new technology to upgrade my knowledge
E/ REFERENCES:
To be provided upon requested.
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