Customer Service High School
Resume:
Karen Lopez Details
Provo, UT
United States
*********.****@*****.***
PROFILE
Outstanding skills communicating with people and providing exceptional customer service, bilingual with capacity to work independently and in groups. Innovative problem-solving.
English writing, reading and speaking skills and abilities. Labor technician in logistics and academic high school with sales skills, customer service and commercial aptitude, excellent interpersonal relationships, collaborative spirit Ability to work in a team, punctuality, responsibility, monitoring and analysis, inventory correction in logistics processes. Experienced in improving and committed to achieving the highest level of client satisfaction possible. EMPLOYMENT HISTORY
Advertising consultant-Customer service — Janory art and design
Jul, 2023- Oct, 2023 Bogota, Colombia
Generate catalogs and advertisements, update prices and products, make an inventory
Developed a comprehensive advertising strategy that resulted in a increase in sales
Created and managed paid digital advertising campaigns that resulted in a return on investment
Sales and advertising consultant — Luna beauty retailer Dec, 2022- Mar, 2023 Bogota, Colombia
Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales. Provided quality service assisting customers with refilling merchandise.
Organize merchandise in store, assist and advise customers, check status in order update prices generate catalogs and advertising to generate inventory. Warehouse Shifts — Bacon
April - May 2024 Provo, UT
Fills order requests, stage merchandise and load for timely shipments
(Shipping). Move merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor.
SKILLS
Strong attention to details
Communication Skills
Fast Learner
Computer Skills
Ability to multitask
Writing and verbal
communication skills in
English /Spanish
Interpersonal Skills
Customer Service
Independent
Self-reliant
Self-motivated
Teamwork
Time Management
Problem Solving
Creativity
Leadership
Adaptability
Leadership Skills
Ability to Work in a Team
Communication
LANGUAGES
Spanish
Native speaker
English
Highly proficient
Processing receipts and ensures inventories are controlled, monitored, and logged, report and respond to Store Management about unsafe and/or unethical conditions
EDUCATION
Colegio sagrados corazones, Colombia — High school diploma Feb, 2019 - Dec, 2022
Graduated with high school honors
SENA, Bogotá — Logistics and supply chain technician Feb, 2021 - Dec, 2022
Responsible for organizing and managing the necessary means, both human and material, to ensure that the distribution chain functions properly and that the company can achieve its business objectives.
It optimizes resources, administrative processes, budgets, costs, expenses and the technological tools that allow the company to work more efficiently in the future.
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