Customer Service Sales Associate
Resume:
Kristina Tomson
Sacramento, CA
*********@*****.***
Over 6 years of experience in the customer service industry providing exceptional customer service and customer retention.
Authorized to work in the US for any employer
Work Experience
Sales Associate
Hard Rock Casino-South Lake Tahoe, CA
January 2022 to May 2022
· Rotate stock to ensure product quality and freshness.
· Assist guests with questions and purchases, while using proper cash-handling procedures.
· Maintain the overall general appearance of the retail sales and storage areas.
· Ticket, arrange, and display merchandise to promote sales. Sales Associate
Seductions-South Lake Tahoe, CA
November 2020 to June 2021
· Greet and assist customers in a friendly and professional manner.
· Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
· Handle customer inquiries and resolve any issues or concerns. Sales Associate
South Lake Tahoe, CA
September 2020 to September 2020
· Adhere to all laws, regulations and policies that affect the operations or alcohol, tobacco, lottery sales and redemption.
· Ensure all safety precautions and procedures are complied with while on duty.
· Maintain in-stock and presentable conditions of assigned areas. Housekeeper
Motel 6-South Lake Tahoe, CA
December 2016 to August 2018
· Clean assigned guest rooms with adherence to company standards, policies, and procedures.
· Ensure housekeeping carts, cart rooms and laundry areas are maintained to company standard.
· Maintain common spaces, including the hotel lobby, corridors, and public restrooms. Education
High School Diploma
Mt. Tallac High School - South Lake Tahoe, CA
December 2016
Skills
• POS Knowledge
Organizational
Sales Techniques
Customer Service
Inventory Management
Cash Handling
Effective Communication
Product Knowledge
Speed & Accuracy
• Laundry
• Cleaning Experience
• Retail Sales
• Organizational skills
• Communication Skills
• Time management
• Customer service
• Sales
• Cleaning
• Computer skills
• Cash register
• POS
• Cash handling
• Continuous improvement
• English
• Guest services
• Front desk
• Upselling
• Hotel experience
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