Human Resources Professional

Suzette Mangan

San Mateo, CA • 650-***-**** • *********@*****.*** • linkedin.com/in/suzette-mangan

Human Resources Coordinator

Dedicated Senior Human Resources (HR) professional experienced in staffing, training, and employee development. Knowledgeable of HR concepts, practices, and procedures in both startup and established settings. Create scalable processes, improve cost efficiencies, adapt to regulatory changes, and enhance employee satisfaction through robust HR support. Collaborate effectively with all organizational levels and stakeholders. Committed to maintaining confidentiality and professionalism.

Areas of Expertise: Employee Relations; Policies & Procedures; Employee Benefits; Recruiting; Talent Acquisition; Onboarding / Offboarding; New Hire Orientations; Training & Development; Compliance; Event & Meeting Planning; Relationship Building; Human Resource Information System (HRIS); Process Improvement; Employee Engagement Professional Experience

Senior HR Generalist, Dice Therapeutics Inc., South San Francisco, CA 03/2022–12/2023 Clinical-stage biopharmaceutical company developing innovative therapies in immunology, acquired by Eli Lilly. On-site HR point person, interfacing with 4-person team of contractors and internal staff. Facilitated engagement activities encompassing recruitment, orientation, training, employee relations, and offboarding. Handled job postings and recruiting files. Guided 155 candidates through the interview process over 18 months. Drove key initiatives that improved employee onboarding experience and streamlined HR processes.

● Administered entire new hire lifecycle, from initial communications and background checks to paperwork and I-9 verifications. Coordinated orientations and first-day experiences for both onsite and remote employees.

● Administered HRIS system (TriNet), confirming timely updates of employee lifecycle events from onboarding to termination. Maintained data integrity for promotions, raises, leaves of absence, and other changes.

● Refined new hire onboarding process, simplifying workflow with automated forms and systems.

● Identified and transitioned to a more cost-effective background check provider, enhancing service quality and customer support for new hires while reducing costs by 12%.

● Redesigned new hire welcome packets by selecting branded gifts for remote employees to heighten satisfaction and reinforce company culture. Assisted facilities personnel organize shipping.

● Standardized candidate travel and expense process, establishing policies, forms, and vendor relationships to improve cost controls despite limited accounting support.

Senior Talent Coordinator, Puma Biotechnology, Inc., South San Francisco, CA 01/2018–03/2022 Biopharmaceutical company developing and commercializing innovative products for cancer care. Steered all hiring activities including candidate vetting, onboarding, and compliance. Collaborated with Senior Manager of Talent Acquisition to source candidates, arrange scheduling, travel, and expenses, onboarding, and training. Optimized HR operations, from vetting to training, ensuring seamless integration and professional development.

● Revamped interview process to elevate the experience for candidates, recruiters, and hiring teams.

● Oversaw Taleo Application Tracking System; maintained talent requisition status via Master Tracking Spreadsheet guaranteeing accuracy, completeness, and confidentiality of employee data.

● Coordinated employment verification, professional development seminars, and special projects for VP of HR. Suzette Mangan Page 2 • 650-***-**** • *********@*****.*** Continued …

HR Coordinator, Merck & Co., South San Francisco, CA 11/2016–12/2017 One of the largest pharmaceutical companies in the world. Contracted as part of initial 12-person team to establish new San Francisco office. Scaled workforce to 120, including sourcing 90 candidates and transferring 30 employees from East Coast office. Championed hiring events (onsite and offsite) and coordinated relocation logistics, fostering a family-like culture in a rapidly expanding biotech startup. Expertly led hiring and onboarding for new office, driving employee experience in a startup environment.

● Handled onsite interview logistics for 145 candidates over 11 months; onboarded talented new hires and facilitated quality orientation programs.

● Provided expert support for new hires, serving as primary contact for troubleshooting and inquiries. Manager, Professional Development, Quinstreet, Foster City, CA 05/2006–11/2016 Pioneer in decentralized online marketplaces (virtual and private label) in one of the nation’s largest media networks. Recruited and onboarded employees, delivering trainings to ensure acclimation and meet company's demand for skilled talent. Managed development programs and organized engagement events for employees and customers. Boosted team capabilities and company culture through quality hiring and comprehensive training.

● Collaborated with Recruiting team to write job postings, source resumes, schedule interviews, and arrange travel.

● Partnered with leadership to orchestrate company-wide projects and events, including all-hands meetings, team-building activities, and executive sessions, designed to share knowledge and contribute to strategic alignment.

● Oversaw logistics and budgets for key conferences and trade shows, enhancing marketing, sales, and branding efforts.

● Formalized new hire orientation and onboarding process, including role-specific guidelines, progress monitoring, and training sessions covering company history, culture, and business model.

● Fostered community engagement and team building through volunteer initiatives with the Family Giving Tree, Second Harvest Food Bank, and Samaritan House.

Earlier career experience as Training & Development Coordinator with First Databank (FDB), The Hearst Corporation. Education

California State University, East Bay — Studied Industrial Relations Merritt College, Oakland, CA — Associate of Arts (AA) in Business Technical Skills: Microsoft 365 (Outlook, Excel, Word, PowerPoint), Google Workspace, Zoom, MS Teams, WebEx, Jazz HR, Taleo, TriNet, PlanSource, Salesforce, ZipRecruiter, JobVite, TeamTrack

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