Customer Service Convention Center
Resume:
Simone Denmon
San Diego, CA *****
***************@*****.***
Dependable, reliable, compassionate, patience, respectable, courageous and professional offering 9 years of overall retail customer service and 5 years of elderly care giving through IHSS and experience in a residential setting willing to be trained.
Empathetic personality with great management skills Willing to relocate to: San Diego, CA
Authorized to work in the US for any employer
Work Experience
Cleaning Services
San Diego Convention Center - San Diego, CA
May 2022 to Present
Pick up trash, wipe down tables, chairs, bathrooms, vacuum the porters, take trash out the trash bins, wipe down windows, detail clean
Cleaning Services
San Diego Convention Center Corporation - San Diego, CA May 2022 to Present
1. Take trash out of the halls and place them in the dump 2. Clean and wipe down restrooms
3. Detail restrooms
4. Mop
5. Vacuum
6. Take trash out the 4 streams
7. Refresh restrooms
8. Stock toiletries in restrooms
9. Move in halls for new convention
10. Move out halls
11.
Patient Registrar
Kaiser Permanente - San Diego, CA
March 2021 to February 2022
1. Check patients in for Covid vaccination’s.
2. Put labels on vaccine cards.
3. Make appointments.
4. Greete the patients.
5. Put questionnaire’s together for children and adults. 6. Answer questions to my knowledge or get help to make sure all questions are properly answered. 7. Make patient knowledgeable about the vaccine’s before going through with admitting them in the system.
8. Making patient comfortable.
9. Covid testing
10. Epic software
Processor
San Diego Good Will - San Diego, CA
October 2016 to April 2020
I process product that comes in through donations also we get a daily truck with product for us to price and we also sort donated items whether its textiles or wares and push out the best of best to the front of the store for the customers to shop. I can manage to bring sales up and multitask I meet my numbers always give great customer service with every donor and customer I try to go over and beyond. EVS Housekeeping (sodexo)
Sharp Memorial Hospital - San Diego, CA
July 2017 to March 2018
clean hospital rooms, door, handles, walls any and everything a hand can touch wipe down all remotes, phones, computers sterilize all mechanical equipment take trash, mop, high dust the room change linen and we do discharges such as cleaning the entire room from top to bottom with bleach Unloader/Stocker
Walmart - San Diego, CA
April 2008 to June 2010
Responsible for the unloading of merchandise up to 6 trucks at one time unto pallets : wrap the pallets up and pulled them in to the store to unload the merchandise; sort cargo before unloading stock merchandise on the shelves and clean up back warehouse station according to company standards move freight: stock, or other materials to and from storage or production area :pack containers and re-pack damaged containers :Maintain equipment storage areas to ensure that inventory is protected. Accomplishments
I was able to learn how to use pallet jacks and sometimes pull the truck Skills Used
Using a pallet jack was a skill
Caregiver
In Home Support Services (IHSS) - San Diego, CA
December 2005 to June 2010
Responsibilities
Responsible for taking care of an elderly woman
Perform housekeeping duties: cook, clean, laundry, change linens, wash dishes, change the potty and mop Ensure that patient takes medication at required times Provide transportation to and from my doctors appointments and for other errands Assist with bathing grooming dressing and feeding I spoke clearly and slowly sometimes loudly, I learned from wheel chair to bed or wheel chair to bath tub, i also Provided companionship to enhance her mental state: engage her in card playing games and read books Accomplishments
The impact that I had during this job was patience I also learned how to check someone's sugar and to give a diabetes shot when needed
Skills Used
The skills I demonstrated at this job was allot of hands on work and helping elderly people I learned a new understanding for the elder
Sales Associate
Nordstromrack - San Diego, CA
November 2006 to August 2007
Responsibilities
Worked in the women department
hanging clothes on the rack in the order of the brands I picked clothes up off the floor put them on the racks I helped customers I went over and beyond for every customer that came my way or vice versa made sure the department was clean and organized
Accomplishments
The impact I had during that job was learning to serve customers in the right order I also learned customers are right and if it was a problem out of my hand I am to contact a supervisor Skills Used
The skills I used was customer service at all times Education
High school diploma
Mark twin high school - San Diego, CA
2003 to 2005
Skills
• Cleaning
• retail sales
• Hospitality
• Housekeeping
• Data Entry
• Pallet Jack
• Home Care
• Environmental Services
• Laundry
• Warehouse experience
• Hospital Experience
• Caregiving
• Flexibility
• Team Work
• Reliability
• Senior care
• Floor care
• English
• Time Management
• Word
• Customer Service
• Epic computer software (2 years)
• Medical Records
• Microsoft Outlook
• Medical office experience
• Documentation review
• Microsoft Office
• Windows
• Public speaking
• Restaurant experience
• Insurance Verification
• HIPAA
• Patient Care
Certifications and Licenses
PCA
January 2018 to Present
I have a certificate for patient care asst and finished the whole class CPR/First Aid
CPR
First Aid
driver's license
Cart driving certified
Present
Driving the cart depending on the position I get for the day. Assessments
Reliability — Highly Proficient
September 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Microsoft word, Excel and powerpoint
data entry (24wpm)
internet browsing
E-mail composition
you can email me at ***************@*****.***. thanks Vaccinated for covid
Contact this candidate