Kytrena E. Vedder
Scotia, NY 12302
518-***-**** – Cell Phone
********@*****.***
PROFILE
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
EDUCATION
Capella University ● Attended 2009-2010
In pursuit of Master’s Degree in Clinical Psychology
Did not finish degree. Had one more semester left.
State University of New York - Brockport ● Class of ‘05
Bachelor’s Degree – Psychology & Sociology
Minor in Criminal Justice
Schenectady County Community College ● Class of ‘02
Associates in Arts – Humanities & Social Sciences
COMPUTER SKILLS
Microsoft Windows Microsoft PowerPoint MyWorkSpace
Microsoft Word Microsoft Access WMS
Microsoft Excel Microsoft Visual Basic
Microsoft Schedule Microsoft Outlook
WordPerfect SSPS
EXPERIENCE
Jerusalem Management
Property Manager - March 2023 – April 2024
Prepare leases, deposit agreements and rider coverage for tenants in student housing in the Capital District
Collections
Writing up work orders
Contacting tenants for any reason that the owner needs them
Overseeing the workers to ensure properties get cleaned
DIRAD
Customer Service Representative – February 2020 – January 2023
Assisted clients with setting up appointments for COVID tests
Assisted clients with setting up for other various government programs
Assisted all clients remotely
Had to have a quiet area to be able to appointment set or take down the information required for the positions.
Had to transfer calls using online systems
County of Schenectady - Department of Social Services
Social Welfare Examiner - November 2018 - January 2023
●Conduct interviews for the SNAP program
●Process Applications for the SNAP program
●Troubleshoot issues with budgets and accounts.
●Conduct statewide searches for social service-related accounts.
City of Schenectady - Mayor McCarthy’s Office
Administrative Assistant to the Mayor - July 2016 - November 2018
●Manage the Mayor’s Schedule
●Write and edit Proclamations & Citations.
●Answer a multi-line phone system.
●Manage Committee meetings
●Processed weekly and monthly assignments on time.
Capital Region BOCES program
Substitute Teacher & Office Assistant – November 2013 - 2015
●Ensure school rules are followed
●Properly supervise children and ensure assignment is finished
for the day
●Grade some regional tests
●Answer multi-line phones
●Help to type up letters and other general office assignments.
●Worked at Mont Pleasant Middle School as a regular substitute for a Home and Careers teacher and handled the class for the school year in the mornings.
Vanderheyden Hall
Direct Care Supervisor ● September 2008 – April 2010
●Ensure children are safe and well cared for
●Processed weekly and monthly reports and documentation in a timely fashion
●Ensured the duties of the Direct Care Workers were carried out
●Ensured children were properly following their programs
NYS Office of Alcohol & Substance Abuse Services
Secretary I (through Fusco Personnel) ● December 2007 – August 2008
●Communicated effectively utilizing a 15 line phone system
●Coordinated the scheduling of meetings
●Assisted in the preparation of presentations and staff meetings
●Processed state travel requests both in and out of state
NYS Assembly
Special Assistant to the Chairman of the Correction Committee
October 2005 – January 2007
●Acted as liaison between the Correction Committee and the inmates
●Provided input and assisted in the drafting and revision of legislation
●Attended and represented the member at meetings
●Helped facilitate investigations within the correction system
●Prepared newsletters and other constituent focused communications
NYS Assembly
Administrative Assistant ● January 2001 – July 2002
●Coordinated the scheduling of meetings
●Assisted in the preparation of presentations and staff meetings
●Assisted callers in a professional manner
●Produced documents using a variety of word processing programs
REFERENCES
Available upon request