Virtual Assistant Administrative

Tucson, AZ ***** 1-520-***-**** *********@*****.***

RONDA HARRIS

Healthcare And Wellness Virtual Assistant

EDUCATION Chaparral High School, Las Vegas, NV

As a papa pal care associate my service was directly to our members. I did everything from social work and counseling services to advocating intensely for our members. I dedicated majority of my time to our clients and quickly realized how vital and important my emotional intelligence played a huge role in this position. I have an extensive background in medical trauma myself and I know how it feels to have your entire life turned upside down due to a medical trauma which most of our clients have endured. PROFESSIONAL

SUMMARY

Accountable Program Support Assistant possessing first-rate communication and organizational skills. Strengths in variety of administrative and support duties, including emotional intelligence and counseling. Diligent and flexible with 40 hours of availability per week, including evenings and weekends.

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Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

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Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level virtual assistant position. Ready to help team achieve company goals.

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SKILLS Document and File

Management

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Appointment

Coordination

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Research and Analytical

Skills

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Multitasking and Time

Management

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Ease with Computers and

Technology

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Computers and

Technology

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Strong Organizational

Skills

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● Customer Inquiries

● Remote Conferencing

● Writing and Editing Skills

PAPA PAL VIRTUAL ASSISTANT 11/2020 to 06/2022

Papa Pal Co., Miami Beach, FL

WORK HISTORY

Completed administrative tasks by performing business correspondence, transcription and data entry.

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Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.

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Conferred with customers by telephone, chat or email to provide information about healthcare needs.

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● Scheduled appointments and took detailed messages. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

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● Managed filing system, entered data and completed other clerical tasks. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

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Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

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● Volunteered to help with special projects of varying degrees of complexity. Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

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● Performed research to collect and record industry data.

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