Regulatory Compliance Analyst (CAMS)
Resume:
Tiffany Pierce McKennon
***** ******** *** **. *. Jacksonville, FL 32218
**********@*****.***
Professional Summary
Experienced Regulatory Compliance Analyst and Financial Services Professional with a proven track record in transaction monitoring, anti-money laundering, loss mitigation, and mortgage processing. Skilled in developing performance metrics, conducting comprehensive due diligence, and ensuring regulatory compliance. Adept at analyzing large volumes of data, creating and maintaining operational processes and procedures and training employees.
Professional Experience
EY
Regulatory Compliance Analyst
January 2022 - Present
Investigate and analyze financial crimes, including anti-money laundering and counter-terrorist financing processes, to ensure regulatory compliance.
Prepare, review, and coordinate regulatory submissions for both domestic and international projects.
Update and streamline standard operating procedures, work instructions, and policies.
Develop and distribute daily performance metrics, enhancing team efficiency and decision-making.
Conduct employee training on application procedures, resulting in improved compliance and process adherence.
Recommend adjudications on escalated risk findings for Enhanced Due Diligence (EDD) and identify potential money laundering or terrorist financing trends.
Analyze large volumes of transaction data, producing comprehensive reports that highlight key insights and trends.
Conduct thorough due diligence research on high-risk and existing customers to mitigate potential risks.
Freedom Mortgage Corporation
Loss Mitigation Processor
December 2019 - October 2021
Reviewed and analyzed loan applications and documents to confirm adherence to established loss mitigation policies and guidelines.
Verified borrower documents, performed escrow analysis, and assessed credit and financial statements to determine risk and eligibility for mitigation.
Managed special projects and collaborated with departments to ensure effective implementation of borrower requests.
Aetna
Joint Claim Administrator
January 2018 - December 2019
Acted as a liaison between the organization and third-party administrators for Joint Claims Administration.
Processed medical and hospital claims, ensuring compliance with TPA plans and accurate payments.
Identified and reported claim irregularities and verified Medicaid eligibility and provider payments.
The Stonehill Group
Quality Assurance Analyst I
February 2017 - September 2017
Conducted audits of closed home loans to ensure compliance with guidelines and identified areas for process improvement.
Reviewed income, assets, credit, and collateral documentation, and prepared comprehensive audit reports with recommendations for resolution.
Examined and conducted compliance and post close reviews on conventional and government loans originating from Fannie Mae, Freddie Mac, GSE, FHA, VA and USDA.
Ditech
Loss Mitigation Underwriter
September 2015 - August 2016
Analyzed loan applications, credit reports, and financial documents to determine eligibility and compliance with guidelines.
Recommended loan approvals or rejections based on creditworthiness and managed all aspects of credit analysis.
Communicated externally with investors and clients negotiated terms of refinance and mitigation.
Everbank
Servicing Quality Control Auditor
December 2014 - June 2015
Performed detailed file reviews of mortgage loans to ensure process adherence and compliance with established policies.
Prepared audit reports with findings and recommendations for risk mitigation and process improvement.
Conducted audits for management to assess effectiveness of controls, accuracy of financial records, and efficiency of internal and external client operations.
Bank of America
Processor/Underwriter
November 2003 - August 2014
Monitored and managed delinquent mortgage accounts, negotiating resolutions and processing loan applications.
Analyzed financial status, credit history, and property evaluations to determine loan feasibility and risk.
Communicated with clients regarding delinquent accounts, arranged forbearance agreements, and reviewed policy and procedural changes.
Reviewed and verified contract details, ensuring accuracy and addressing any discrepancies before closing.
Provided clients with regular updates on the status of their transactions, addressing any questions or concerns promptly.
Handled administrative tasks including preparing and submitting transaction documents, managing deadlines, and maintaining transaction files.
Managed documentation and communication between buyers, sellers, agents, and lenders, maintaining accuracy and compliance with legal requirements.
Skills
Regulatory Compliance
Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF)
Data Analysis and Reporting
Transaction Monitoring
Loss Mitigation
Mortgage Processing and Underwriting
Employee Training and Development
Performance Metrics Development
Process Improvement
Process Design
Reporting
Oral Communications
Presentation Skills
Prioritization
Problem Solving
Process Simplification
Education
Bachelor of Communication
University of North Florida
Jacksonville, FL
1997
Certifications
Certified Anti-Money Laundering Specialist (CAMS)
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