Customer Service Black Bear
Resume:
Isabella Topping
Pueblo, CO ***** *****************@****.***
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Compassionate childcare professional accomplished at developing a positive and nurturing environment for children to learn and grow. Thoroughly knowledgeable in planning activities and providing guidance to help children reach their developmental milestones. Committed to ensuring children are safe, secure and progressing in their development.
Authorized to work in the US for any employer
Work Experience
Sever/Bartender
Pueblo Country Club-Pueblo, CO
May 2024 to June 2024
•Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
•Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
•Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests
Server
Black Bear Diner-Denver, CO
June 2023 to April 2024
•Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
•Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
•Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Server
Kyoto ramen-Denver, CO
October 2022 to December 2022
•Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience
•Maintained cleanliness of dining area and ensured tables were properly set up with utensils, condiments, and menus
•Efficiently handled cash transactions and accurately processed payments using the point-of-sale (POS)system
Private Babysitter
Walsenburg, CO
September 2018 to August 2021
•Provided personalized and attentive care for 5 children, ensuring their safety, well-being, and development
•Established a nurturing and supportive environment by building strong relationships with children and their families
•Maintained a clean and organized living space for the children, including meal preparation, laundry, and tidying up after activities
Teacher's Assistant
South Central Council-Govern-Walsenburg, CO
June 2020 to July 2020
•Assisted lead teacher in creating and implementing lesson plans for various subjects
•Provided one-on-one support to students with special needs, helping them achieve academic goals• Managed classroom activities and maintained a positive learning environment
Cashier
Carl's Jr.-Walsenburg, CO
May 2020 to July 2020
•Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
•Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
•Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Education
High school diploma
Goal Academy - Denver, CO
August 2019 to June 2023
Skills
•Cashiering
•Organizational Skills
•Serving Experience (2 years)
•POS (3 years)
•Computer skills
•Cash Handling
•Janitorial experience
•Custodial experience
•Commercial cleaning
•Restaurant Experience
•Host/Hostess
•Teaching
•Childcare
•Bartending • Serving
•Basic math
•Time management • Customer service
•Childcare (4 years)
Certifications and Licenses
CPR Certification
March 2023 to March 2025
Wilderness first aid Present
First Aid Certification April 2022 to April 2027
Contact this candidate