Customer Service Accounts Payable

Wilda Barrett

Cell: 678-***-****

**************@*****.***

*English / Spanish read, write, interpret.

*Experience Bilingual Collections/Customer Service/ B2B Collections

*To obtain a challenging and rewarding position in a fast-paced, growing organization that allows me to utilize my skills while gaining new skills and work experience

*Experience in FDCPA, mini-Miranda, and Skip tracing.

* A highly competent and energetic individual with exceptional organizational and time management skills.

* Possess exceptional ability to build productive relationships, resolve complex issues

* Works effectively as a team member and independently as needed

* Serve as the primary point of contact for and liaison between management, clients, and vendors

Tucker, Albin & Associates 01/2024 Present

B2B collections, inbound and outbound calls

Negotiate balance in full

Payment Arrangements

Settlements in full

Law Office of Aubre Thrasher 12/2020 12/2023

Legal Debt Collections

Email opposing Attorney negotiation letters

Heloc, Subrogation, Payment plans. Garnishment, B2B payment arrangements, verify invoices for correct billing, accounts payable, consumers credit loans, car deficiency, foreclosures

Drew Eckl & Farnham Oct. 2018 – Dec. 2020

Credit card, personal loans, HELOC defaults, and car deficiency.

Business damage loss and recoveries and negotiate on recovery for balance or settlement in full

Email and or fax to business or Attorneys for payment arrangement

Hollis Cobb & Associates July 2014 –Oct.2018

Medical Collections for ER doctors and self-pay patient

Outbound and inbound collection calls

Negotiated payment agreement

Georgia Recovery Management Sept.2012 – Jul. 2014

Credit card, personal, Medical, Student loans recovery, car deficiency and title loans.

Inbound and outbound calls

Negotiate payments for full balance, payment arrangement or settlements in full.

Jacobson Sobo and Moselle Aug-2010 – Jul. 2012

Legal Collections Conferred with attorneys Evaluated customer and/or respondent’s ability to pay. Located and interviewed parties involved in litigation. Assisted in preparing legal documents. Compared legal references to make sure that citations are accurate. Make calls for payment in full or verify ability to pay.

Commercial and Subrogation for Bank of America, Wachovia, Amex, Discover and other credit cards.

tenant, Real Estate insurance, out of state judgements, car levy, garnishment, etc.

Nationwide Credit October 2005 - July 2010

Collections for American express Updated records Tracked down debtors Contacted debtors via telephone or letter Listened carefully to the situations and issues related to debtors and negotiate payment plan. Prepared Debtor statements

Credentials/Education

Gaston Faraudo High School

Hillsborough C. College

University of Panama

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