Case Manager High School

Binta Bah

**** *** ***** **, *** Castle, DE *****

Phone :347-***-**** /Email: **********@*****.***

EDUCATION:

● May 2021: CUNY Lehman College, Bronx, NY: Bachelor’s degree of Arts in political Science

(Minoring in Human Right and Peace Studies).

● June 2018: CUNY Hostos Community College, Bronx, NY: Associate of Arts in Liberal Arts Science

Graduate

● June 2009: High School Diplomat - Manhattan Comprehensive Night Day High School, New York

SKILLS:

● Proficient in Microsoft Office Suite

● Ability to prioritize and perform duties within stipulated time.

● Very tidy and organized.

● Multilingual: Fluent in English, French, Fulani,

WORK EXPERIENCE:

October2021- now (Case manager) Help USA 121 Hells Gate Circle, New York

● Retrieve completed intake package from safety staff.

● Review the package for missing information (signature, dates, identifying documents etc.)

● Complete cares shelter assessment.

● Complete the initial IlP (Service plan)

● Complete the intake Note.

● Complete client’s ILP review

● Complete client’s psychosocial and shelter assessment.

● Refer client’s the PA office or other public administration.

April 2021- October 2021 (Intake Worker) Help USA

● Assists the facility in meeting and exceeding all targets established for diversion.

● Responsible for intake of few admission

● Provides morning and one weekend day coverage

● See new intake between 8:am-4pm

● Complete intake package, in addition to AID, initial ILP and Initial Progress note.

● Upon completion of each intake, forward paperwork to the designed team leader.

● Follow up intakes from the previous day/ weekend.

● Send follow up with intakes to case manager supervisors and DSS explaining progress 9 via tracking

mechanism

● Create Charts for distribution to assign case manager. Including the breakdown of the charts 30 days

after the client has been moved out of the shelter for archive.

● Responsible for supervisor and orderly maintenance of the chart room.

April 2014 – June 2021: (Residential Help) Puerto Rican Family Institute

● Maintain daily records on each consumer.

● Inform residence manager of articles in need of repairs and replacement.

● Advocates for individuals

● Responsible for daily upkeep of individuals belongings.

● Complete assigned tasks within stipulated time.

● Administration of medications as assigned by supervisor.

● Report any signs or symptoms of illness or adverse medications reactions to RN/ Assisting manager and

follower emergency procedure.

January 2019 - May 2019: (Intern) New York City Department of probation (one semester)

● Assisted with monitoring borough activities to ensure that departmental policies are effectively implemented.

● Maintained accurate records, controls, and statistics.

● Assisted probation officers on branch administration matters.

September 2013 – December 2017: (Children’s Aide) Administration of children center (ACS) New York, NY

Temp-Position Groups of Compagnie (NY, NY)

● Assisted individuals in the pursuit of recreational, social and community activities based on their preferences and individual plans.

● Observe and ensure children’s safety in the building.

● Assist Children with meal serving.

● Accompanied them to the hospital.

● Assisted and monitored children’s trips to museums and parks.

January/2012- March/2014: (Work Study College Assistant) Hostos Community College, Bronx, NY

● Provided support to Hostos Community College faculty, staff, and program participants.

● Maintained departmental inventory control records, rosters, directories, and schedules.

● Assisted in departmental reports and surveys.

● Assisted student in getting Financial Aid and Tap.

● Assisted New Freshman to register

● Answered phone calls and made copies as needed.

July/2007- June/2009: Administrative Assistant CTI (student Life Center) Manhattan High School, NY

● Greeted visitors and pointed them in the right direction, answered inquiries, and created a welcoming environment.

● Organized and maintained files and databases in a confidential manner.

● Managed communication including emails and phone calls.

● Screened phone calls, redirected calls, and took messages.

● Scheduled appointments and meetings.

● Received deliveries; sorted and distributed incoming mail.

● Maintained and ordered office supplies.

● Assisted Professors in making copies and carried out any other administrative assigned task.

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