EXPERIENCE
CUSTOMER LIAISON, HIBU (REMOTE POSITION)
SEPTEMBER 2007 TO JULY 2014
Root cause analysis, assisting in print and internet ad creation, SEO and SEM marketing, website development, data entry, generating reports from compiled data points and reviewing client experience surveys.
RECEPTIONIST AND AP CLERK, PETERSEN PACIFIC
AUGUST 2014 TO MAY 2017
Provided executive support, greeted clients, managed calendars, assisted with projects, and created documents for various departments, ordered supplies, managed incoming and outgoing mail, worked closely with Purchasing and Receiving departments as AP clerk, and did weekly check runs.
EDUCATION
KIRKWOOD COMMUNITY COLLEGE, AAS
GPA 3.26
COMMUNICATION
While in college, I was a volunteer EMT. I gave presentations and taught EMS classes at Kirkwood Community College in Cedar Rapids, Iowa. My student pass rate was well above average. I enjoyed presenting very much. I also gained the skills of medical billing, ICD9/ICD10 coding, medical terminology and proper medical documentation.
LEADERSHIP
As a volunteer, I planned training exercises and taught several classes. In my career in marketing, I provided feedback and did QAs to find areas that needed improvement in certain processes, researched/performed root cause analysis on a variety of problem areas and participated in finding solutions. Employment gap-during this time, I took time away to care for a family member with special needs. However, I kept my skills sharp by taking small gig work that still allowed me to fulfill my family obligations.
ANGELA SHERWOOD
OFFICE/ADMINISTRATIVE ASSISTANT
OBJECTIVE
I am currently seeking remote, on
site or hybrid employment in the
fields of Administrative Assistant,
Customer Service Agent, Data Entry
or Marketing Specialist
SKILLS & ABILITIES
Providing executive support, client
management, managing meeting and
travel calendars, assistance with
projects, creating documents/ad
copy for various departments, supply
management, scheduling, mail
management, Accounts Payable
duties, Root cause analysis and
research, SEO/SEM and branding,
website content creation and
performed QAs, Medical
terminology, ICD9/ICD10 coding and
medical documentation/terminology
VITALS
31064 Kenady Ln
Cottage Grove, Or. 97424