Customer Service P E

C O N T A C T

+971*********

**************@*****.***

Visa Status : Work Visa

Abudhabi,United Arab Emirates

E D U C A T I O N

Hight School Diploma 2019

Manufacture and installation of perfumes

certificate.

IT & computer certificate . Medical

Secretary Diploma.

How to communicate in French Diploma.

International German language

certificate (level A2)

Independent High Authority for Elections

in Tunisia as a screening agent

in the elections.

S K I L L S

Excellent Customer Service

Relationship

Sales expertise

Communication

Teamwork

Meeting deadlines

Friendly Creativity

MS Office ( Word-Power Point-

Excel)

An excellent management and organization skills, strong customer services background, Self-motivated work ethic with the ability to work well independently or in team environments,

E X P E R I E N C E

Assistant

Gravity Vacation Home rental –dubai and Dubai

Sep 2019-Sep2020

ADMINISTRATION

Update and maintain key reports, Prop Space and advertising portals/ rental prices.

Maintain and audit lease files as per depment procedures. Apply for unit permits under The Department of Tourism and Commerce Marketing.

Ensure all documents and payments have been collected from the guest prior to check-in and monitor rental payments CONTRACT MANAGEMENT

Prepare renewal tenancy contracts & documents for existing guests Ensure contracts are signed by the landlord within a satisfactory time frame

Sales Supervisor

Queen bee Honey- Abudhabi

jun 2022- sept 2022

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals A B O U T M E

R A N I A

G H B O N T I N I

I T S P E C I A L I S T E - S A L E S

S U P E R V I S O R - R E C E P T I O N -

A D M I N - C U S T O M E R S E R V I C E

Arabic

English

French

deutsch

Administrative Assistant Manager

Starline event mangment –

Abudhabi

2023- till now

Answer and direct phone calls

Ensuring office procedures and systems operate

efficiently.

requests for information and data.

Scanning and copying contracts, notes and other

documents.

Checking stationary levels and ordering new supplies. French-German language Teacher

Happy jump nursery –abudhabi

aug 2021 - Jun 2022

Present in a comprehensive manner and use visual/audio means to facilitate learning

Provide individualized instruction to each student by promoting interactive learning

Create and distribute educational content (notes,

summaries, assignments etc.)

Assess and record students’ progress and provide grades and feedback Maintain a tidy and orderly classroom Collaborate with other teachers,parents and stakeholders and participate in regular meetings

Plan and execute educational in-class and outdoor

activities and events

Receptionist- Call center

Ultra medical center –AL Ain

Jan 2020 - Dec 2021

Present in a comprehensive manner and use visual/audio means to facilitate learning

Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients.

Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

Answer all phone calls in a professional and courteous manner. Perform all duties within correct regulations Maintain confidentiality of all doctor,staff, and patient information. Schedule appointments between doctors and patients.

Liaise between medical departments with discretion and professionalism

L A N G U A G E

Contact this candidate