Quality Assurance Food Service

PROFILE SUMMARY

APRIL SNAPP

**** ****** **** ****, **********, KY 41044 606-***-**** **********@*******.*** A highly experienced Regulatory Specialist with over 20 years of diverse expertise in food safety, quality assurance, and regulatory compliance. Adept at overseeing daily operations, ensuring adherence to company policies, and maintaining high standards of food service quality. Skilled in inventory management, staff training, and fostering a culture of continuous improvement. Proven ability to navigate complex care systems and maintain confidentiality while providing exceptional patient care. Seeking to leverage expertise and leadership skills in a challenging regulatory specialist role to drive continuous improvement and uphold the highest standards of food safety and quality assurance. PROFESSIONAL EXPERIENCE

Regulatory Specialist – Contract (Remote)

Archer Daniels Midland (ADM) Current

• Manage vendor documentation requests for HACCP, SDS, Halal, Kosher, nutritional statements, process flow charts, GM/BE, and specifications, ensuring compliance with FDA standards for color extracts

• Complete, review, and sign customer specifications, questionnaires, and quality agreements for European-produced proteins, lecithin, and protein blends while strictly adhering to guidelines

• Handle incoming customer requests for technical product information by liaising with internal departments and providing necessary documentation, enhancing customer satisfaction

• Assist customers with specific product requests and support stakeholders in evaluating new projects for regulatory compliance

• Stay updated on industry standards and best practices for H&W ingredients, advising senior management on risks and opportunities FSQA (Food Service Quality Assurance) Supervisor

Sugar Creek Packing Co. - Fairfield, OH Feb 2024 – Present

• Supervise and manage food service staff by overseeing daily operations, developing schedules, and assigning duties to ensure productivity and adherence to company policies

• Maintain inventory and order supplies by monitoring inventory levels, placing orders for necessary supplies, and managing stock to smooth operations

• Carefully consider dietary restrictions when creating menus and recipes, and address customer complaints promptly to enhance satisfaction and service quality

• Maintain orderliness and cleanliness by carrying out routine inspections to uphold health and safety regulations

• Train and coach staff by providing comprehensive training for new hires to foster continuous improvement and adherence to best practices

• Contribute to the maintenance of the company's quality programs and SQF system to support food safety by making sure the highest standards are sustained

Mental Health Technician

SUN Behavioral Kentucky - Erlanger, KY May 2023 – Present

• Monitored patient behaviors and activities, providing personal care and comfort to individuals while maintaining a supportive and therapeutic environment

• Assisted clients, families, and caregivers in navigating complex care systems, facilitating access to necessary resources and services

• Recorded vital signs, administered medications, and collected routine specimens under the supervision of an RN, maintaining a high standard of care

• Participated in-service education and staff meetings, contributing to continuous learning and maintaining accurate and up-to-date records

• Adhered to all legal and professional guidelines for confidentiality, ensuring compliance with privacy regulations and fostering trust with patients Regulatory Specialist/Consumer Safety Inspector

Department of Agriculture - Jackson, MS Oct 2001 – Jan 2023

• Verified that Hazard Analysis and Critical Control Point (HACCP) plans were appropriately established and implemented and that processing facilities complied with all regulations

• Conducted oversight activities with a focus on pathology reduction, verification procedures, and food defense measures

• Acted as a liaison between the organization and various agencies, submitting required forms and paperwork to state, local, federal, and international authorities

• Stayed informed on regulatory changes and developments, keeping the organization updated on new requirements and best practices

• Built and maintained strong partnerships with regulatory authorities, effectively addressing customer issues and concerns ADDITIONAL EXPERIENCE

Quality Supervisor

Gold Kist Poultry - Ellijay, GA Mar 1998 – Oct 2001 PROFESSIONAL SKILLS

• Hazardous Condition Monitoring

• MSDS Knowledge

• Corrective Action Planning

• Safety Regulations Compliance

• Risk Assessment

• Documentation Management

• Policy Development

• Quality Assurance

• Project Management

• Data Analysis

• Strong Communication

• Problem-Solving

• Critical Thinking

CERTIFICATIONS

Certified Nutritional Specialist

EDUCATION

Associate of Science in Criminal Justice

Penn Foster Career School - Scranton, PA 2019

REFERENCES

Available upon request

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