Customer Service Assistant Store
Resume:
MARIA
HAMMA
ASSISTANT STORE
MANAGER
************@*****.***
Anderson, SC 29621
CONTACT
SKILLS
• Assignment Delegation
• Capital Spending
• Department Oversight
• Time Management
• Inventory Tracking and Management
• Effective leader
• Performance Improvements
• Staff Management
• Professionalism
• Consistently meet goals
• Team Leadership
• Customer Service Management
• Scheduling
• Client Relations
• Employee Motivation
• Purchasing and planning
• Advertising and marketing
• Calendar Management
• Marketing Strategies
• Excellent Communication
• Recruitment
Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short- term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.
PROFESSIONAL SUMMARY
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
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General Manager
Furniture From High Point LLC, Anderson, SC
EXPERIENCE
July 2015 - July 2024
• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels. Provided coaching and mentoring support for employees at all levels of the
• organization.
• Monitored store performance and identified opportunities for improvement. Managed profit goals against budget and prior year, keeping controllable costs within budget.
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Assessed team member performance through formal reviews leading to
• promotions or terminations as necessary.
• Created policies, procedures and guidelines for staff members' daily operations. Used computerized inventory system to plan and manage adequate inventory levels.
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Executed sales and operational activities, producing results that met or
• exceeded business plan.
Maintained positive relationships with key stakeholders including customers, suppliers and partners.
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Oversaw budgeting activities, monitored expenses and analyzed variances from plan.
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• Attention to Detail
• Bilingual
• Reliability
• Staff Supervision
LANGUAGES
• Spanish
Bilingual Cashier, Jewelry associate.
TJ Maxx, Anderson, SC
Partnered with vendors to negotiate contracts and secure best pricing agreements.
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• Analyzed current processes and implemented efficiencies that reduced costs.
• Planned, coordinated and oversaw company events and promotions. Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
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Met safety and security standards by overseeing preventative maintenance and
• repairs.
February 2015 - July 2015
Operated cash register and accurately processed payments, returns, and exchanges.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Provided excellent customer service by greeting customers and offering
• assistance.
• Helped restock shelves when necessary to maintain an organized display area.
• Accurately processed customer payments using cash, credit cards, and checks.
• Operated the POS system efficiently to ensure accurate transactions. Bachelor in Public Relations
Technological University of Honduras (UTH), Tegucigalpa EDUCATION
November 2010
References available upon request
REFERENCES
Contact this candidate