Data Entry Dental Assistant
Resume:
Kim Pawelski
*** ****** ****** *********@*******.***
The Villages, FL 32159 414-***-****
SKILLS
• Data entry (60 wpm)
• Thirteen plus years experience as a Dental Assistant/Receptionist
• Consistent, hardworking and highly motivated person
• Handles all phone calls with professionalism and good judgement
• Proven organizational and prioritization ability with high attention to detail
• Quickly able to learn and master new skills
• Proactively looks for new solutions to maximize efficiency
• Able to effectively communicate in a clear and tactful manner with customers and internal staff
• Active relationship builder and effective team player
• Personable, friendly and able to work well under pressure WORK HISTORY
MCHALE ROOFING (corporate buyout) 03/2024 - Present Fruitland Park, FL
352-***-****: William Price (COO)
Customer Service Representative
Valued first point of contact for this top-rated roofing company. Warmly greeted customers, vendors and roofers with a bright smile proficiently answering or escalating any questions or concerns. Secured a complete picture of customer needs to increase Sales Team’s confidence and ability to close a deal. Scheduled roof replacements, repairs, warranty checks and inspections. Verified property records. Ordered EagleView and Premium Reports of homes. Trained new hire in procedures and software.
NATIONAL SPINE AND PAIN (corporate buyout) 09/2023 - 03/2024 Lady Lake, FL
352-***-****: Angie Stoffel
Patient Services Coordinator
Facilitated patient check in and check out for this extremely busy office, often double and triple booked. Answered phones and set up appointments. Expedited patient referrals. Called pharmacies to verify and update prescriptions. Collected payments. Created a calm and welcoming environment for clients experiencing high levels of pain. Always willing and able to create procedures to make the job easier.
SIERRA MERCANTILE 01/2020 – 12/2020
Oakhurst, CA
209-***-****: Kathy Janzen
Office Clerk/Sales
Managed all internal operations for this busy store after only two weeks of training. Was the only person servicing this high traffic business by simultaneously answering phone calls, providing customer assistance, checking out customers utilizing multiple payment methods, maintaining displays, and placing new product orders with visiting sales representatives. Engaged with customers in a courteous, helpful and respectful manner always seeking to provide accurate advice. VANISH ADVANCED VEIN TREATMENTS 01/2019 – 01/2020
Oak Creek, WI
262-***-****: Marc Abernethy
Front Desk Coordinator
Facilitated all front desk operations including scheduling appointments, generating reminders, confirming insurance coverage, setting up new patient accounts, and executing payments. Explained medical procedures to clients to ensure their comfort and understanding. Properly sterilized medical equipment and examination rooms in accordance with infection control policies. Assisted doctor with surgical procedures by passing operative instruments and suctioning fluids. RIVERWALK DENTISTRY 06/2003 – 07/2015
Milwaukee, WI
Dental Assistant/Receptionist
Assisted doctor with resin fillings, crowns, root canals, extractions, and dentures. Processed x-rays, fabricated crowns, poured impressions, and trimmed models. Maintained a clean, sterile and positive environment optimizing patient comfort and safety. Assisted front office by scheduling appointments, updating patient accounts, and verifying insurance. Served as go-to person for difficult patients requiring calming and de-escalation. EDUCATION
PIUS XI HIGH SCHOOL 1984
Milwaukee, WI
Referrals upon request.
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