Customer Service Front Desk
Resume:
Jessica Hicks
Carrollton, GA *****
**************@*****.***
Objective: To work efficiently with the community and work with my communication skills with people Authorized to work in the US for any employer
Work Experience
Patient Registrar
Tanner Urgent care - Bremen, GA
November 2023 to Present
as a patient registrar, i check in and check out patients, triage them, verify insurances, and collect payments, i also receive phone calls all day and direct them as needed Phone Operator
Atlanta Heart Associates - McDonough, GA
May 2023 to Present
As a phone operator, I receive all incoming calls from patients, hospitals, and pcp's and help with scheduling patients or getting the information needed, I also check out patients and schedule upcoming appointments along with taking payments and updating their charts McDonough
Dunkin Donuts - Jackson, MS
May 2021 to December 2023
· I was a shift lead and I opened and closed, cleaned, stock, money management, customer service, ordering inventory.
Great Clips - Locust Grove, GA
started in August of 2017 through 2021
● I was a receptionist and I clean, stock, answer phone calls, customer service, and front desk, signing people in, inventory control, ordering, making appointments, Vitamin Shoppe - McDonough, GA
Started in January of 2023 and currently work there
· I am a in training key holder and I open and close, customer service, money management, organization Education
Locust Grove High School Southern Crescent Technical College - Locust Grove, GA Skills
• Customer service
• Typing
• HIPAA
• Cash handling
• Schedule management
• Medical Scheduling
• Medical Office Experience
• Front desk
• Cash register
• Shift management
• English
• Microsoft Excel
• Computer skills
• Microsoft Office
• Phone etiquette
• Office experience
• Data entry
• Organizational skills
• Communication Skills
• Medical receptionist
• Medical terminology
Certifications and Licenses
Driver's License
Contact this candidate