Pharmacy Manager Utilization Review

TD TAMMY DARROW

************@*****.*** 315-***-**** Cold Brook, NY 13324

PROFESSIONAL

SUMMARY

Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in all areas of tiered drugs and financial budgets. Bringing successful career history comprising more than 10 years.

SKILLS Manage and Implementation

of Pharmacy benefits for large

clients

Training and Mentoring

Drug Utilization Review

Regulatory Compliance

Pharmacy Operations

Management

Wellness Services

WORK HISTORY Pharmacy Manager OptumRx - Remote 07/2019 - 12/2022 Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.

Trained pharmacy interns and newly hired pharmacy technicians. Ordered all pharmacy supplies and kept check on inventory levels. Developed policies and procedures for effective pharmacy management.

Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Implementation Manager 11/2010 - 12/2022

UnitedHealthcare/Optum - Remote

Researched and resolved barriers to successful system functionality, improving support and issue resolution.

Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand.

Documented processes to streamline setup, customization and maintenance.

Led technology roadmapping, conducting research, development and installation according to deployment specifications. Collaborated with team to cultivate resources and reference material for technical installation, troubleshooting and maintenance. Developed project plans identifying key issues, approaches and performance metrics.

Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders. Coordinated internal audits and led remediation efforts for identified deficiencies.

Documented specialized data and requirements to address business demands.

Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs. Designed and implemented key metrics to measure asset inventory accuracy.

Oversaw development and implementation of improvements to support and network operations.

Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Communicated regularly with customers concerning data exchange and technology integration.

Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs. Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

Supported implementation of warehouse management system software applications to enable centralized management of tasks. I managed finance reports as well as oversaw accounting reports. EDUCATION Mohawk Valley Community College, Utica, NY 05/1989 Associate of Arts: Healthcare

CERTIFICATIONS Six Sigma Green Belt Certified

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