Customer Service Administrative Assistant

Precious Peeples

Hard working, Dependable, Amazing Customer Service Skills

Hampton, VA 23666

***********@*****.***

+1-757-***-****

Learning hands on is a professional skill. Always willing to get better at old obstacles as well as learn new ones. Never been afraid to try different opportunities or experience new things. Serviced Leasing Consultant with 3+ years of experience. Influencing customer service skills to maintain and exceed sales quota, meet leasing ratios, and improve resident satisfaction rates. Lead Line operator for a few warehouses with major companies.

Organization: managing tasks, schedules and information. Communication: clear written and verbal communication. Time management: prioritizing and meeting deadlines. Willing to relocate to: Newport News, VA - North Carolina Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Nippon Express-Newport News, VA

December 2022 to Present

• Ship and receive product to/from high valued customers.

• Process invoices monthly

• Maintain correct and updated inventory

• Monitor, and answer phone calls and emails

• Knowledge using AS400, GoCanvas, and DYNAMICS(GP) Software

• Assists with other accounts throughout the office

• Some import/export knowledge

• Transload knowledge

• GloSystem knowledge

• Shipping and receiving representative skills

Sales/Cashier/Customer Service

The Home Depot-Hampton, VA

October 2022 to Present

• Run cashier

• Greet customers

• Self checkout (assistant)

• Credit card applications (explain details, assist with application)

• Customer service

• Lot associate

• Loader

• Tool rental

Shipping and Receiving Clerk

Catalina Cylinders-Hampton, VA

June 2021 to December 2021

• Produce finished goods,

• plug and unplug cylinders

• manually insert serial numbers from cylinders into handheld

• provide barcodes for all cylinders

• file complete and organize orders

• inventory count and paperwork

• Microsoft office (maintain and organize invoices, inventory and data for shipping and receiving, vendors, warehouses and customers)

• Microsoft excel (prepared and scheduled inventory spreadsheet and PowerPoints)

• invoices for shipping and receiving (prepare and collect account documents for bill of lading to be shipped or when received)

• customer service and support email functions (for buyers, sellers, and third party participants)

• Paint, clean, and count cylinders

• Package cylinders

• Prepare and label packaging for shipping

Leasing Consultant

Surry Redevelopment and Housing Authority-Surry, VA December 2019 to April 2021

• Matched potential residents with available properties based on wants, needs and budget.

• Handled 30+ incoming calls on multiple phone lines per day for qualifying residents.

• Secured lease agreements

• Processed applications in a timely manner, quickly and efficiently, leading to more successful rentals

• Collected, documented, and deposited rent payments, security deposits and other rental fees

• Maintain, inspected, and staged model apartment units and market ready vacancies

• Completed move-in/out paperwork and leasing packages for rentals maintaining occupancy rate of 80% Lead Sales Associate/Key Holder

Dollar General-Surry, VA

November 2018 to April 2020

• Run cash register

• Open/close store

• Count register down, count and login deposits and change fund

• Make bank run

• Assists with scheduling

• Organize orders and invoices from vendors and inventory Production Line Operator

Windsor Mill-Dendron, VA

May 2014 to April 2018

• Inventory

• Paint and package finished units

• Produce tickets for all finished units

Administrative Assistant/Receptionist

Caring and Sharing Nursing Facility-Newport News, VA November 2007 to March 2013

Answer and transfer multiple phone lines

Assists patients and family members with important documents for current and future patients File and organize confidential documents

Schedule and organize vendors, appointments, and walk through for patients Assists members with appointments

Education

GED

Y.H. Thomas Adult Education - Hampton, VA

June 2009 to July 2010

Skills

• Shipping & receiving (10+ years)

• Order picking (10+ years)

• Pallet jack (6 years)

• Materials handling (6 years)

• Heavy lifting (10+ years)

• Warehouse distribution (10+ years)

• Warehouse experience (10+ years)

• Inventory control (10+ years)

• Dispatching (Less than 1 year)

• Stocking (10+ years)

• Multi-line phone systems (1 year)

• Customer service (10+ years)

• Order Picker (10+ years)

• Packaging (10+ years)

• RF Scanner (10+ years)

• Merchandising

• Manufacturing (10+ years)

• Machining (10+ years)

• Property Leasing (4 years)

• Warehouse Supervisor Experience (10+ years)

• Office Management (4 years)

• Microsoft Word (10+ years)

• Microsoft Office

• Security

• Warehouse Management

• Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, PowerPoint (3 years)

• Word processing

• Communication skills

• Editing

• Administrative experience

• Microsoft Dynamics GP

• Load & Unload

• Freight Experience

• Logistics

• Customer service

• Heavy lifting

• Load & unload

• Sales

• Manufacturing

• Cash handling

• Front desk

• Office management

• Freight

• Cash register

• Warehouse management

• Hotel experience

• Interviewing

• Assembly

• Accounts Payable

• Accounts Receivable

Contact this candidate