Customer Service Data Entry
Resume:
Denise Wright
HR Coordinator/Payroll Coordinator/Administrative Experience
Ossining, NY 10562
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To obtain a diversified position that will maximize use of skills acquired in a professional environment. Medical coding and Billing experience.
Authorized to work in the US for any employer
Work Experience
Billing Specialist
AMX Cooling & Heating Company-Pleasantville, NY
October 2023 to Present
Responsible for collections for overdue accounts. Spreadsheets, client accounts. Accounts receivable assistant. Phone contact, patient contracts.
Customer Service Associate
Prestige Imports/Pleasantville Ford-Pleasantville, NY July 2023 to Present
Part-time work scanning and uploading invoices for the service department. Helping with phone calls and scheduling service appointments. Running reports for the latest incoming vehicles. Working with the Ford dealership (same owner). doing accounting, and payroll.. HR Director
Comforting Hands Healthcare Solutions-Poughkeepsie, NY April 2022 to March 2023
Recruitment for staffing at nursing facilities in the Hudson Valley. Liaison between travelers and placement in facilities. Background checks, OIG, NYSED checks, SAM. Tax documents, invoicing, Account Receivable and Payable experience. Quickbooks scheduling, reference checks. Data Entry, Heavy phone call volume.
Schedule interviews. Upload of policies and procedures for each new staff member. Experience working in Kamana web site. Contract with local facilities for placement of staff. HR Payroll Coordinator
Delhi Rehabilitation and Nursing Center-Delhi, NY
September 2021 to March 2022
Working with all managers for payroll data entry and corporate office. Collection of time sheets, and submitting time and attendance information on a weekly basis. Daily state checks on all new hires. Employee reports with PTO time, terminations, and weekly paychecks. Recruitment for new employees: interviewing, tax papers, criminal background checks. Hiring new employees and contact with the Nursing Department. Knowledge of insurance benefits and tax paperwork needed. Human Resources Assistant
O’Connor Hospital-Delhi, NY
January 2009 to June 2020
Posting of payroll deductions; handling spreadsheets. Deduction reports for accuracy on a biweekly basis. Coordinate interviews, prepare I-9 and W-2 with new employees. Handle mandatory education assignments. Assist supervisors and managers in performance related issues and payroll. Input of department payroll and deductions. Coordinate with retirement advisors on a monthly basis. Assist with documentation policies and procedures. Bi-weekly accruals to managers. Prepare and modify documents including correspondence, reports, drafts, memos and emails. Prepare agendas for meetings and prepare schedules. Help employees yearly with insurance benefits and entry into the computer system. Lawson payroll system
In charge of the office for Human Resources Director in her absence. Clerical duties: photocopying, fax, mail. Accounts Receivable and Payable experience.
Unit Clerk / Registration
O’Connor Hospital-Delhi, NY
January 2007 to December 2009
Help with admissions, data entry for lab, x-rays, CT scans, transcribe medications. Assist in registering patients. Check in patients for emergency treatment. Processed confidential documents. Communication with Medical Acute Care staff. Epic software for medical appointments, and ER visits Billing/Collections
Digitech Computers, Inc.-New York, NY
January 2003 to December 2005
Responsible for all Five major insurance companies for collections.EOBs experience with Assisting supervisor and NEIC reports. Phone communication on a daily basis. I was a Liaison for an Ambulance Company for insurance collections. I Ran weekly reports. Assist supervisor with employee questions and answers.
Billing Coordinator
Dr. Jane Petro-Croton-on-Hudson, NY
January 1999 to December 2001
Responsible for all patient collections. Post payments. ICD-9/ CPT coding for procedures. Handled claims and appeals, payroll, time sheets, insurance claims. Assist with surgical booking. Support receptionist, and credential applications. Assist with interviews. Patient registration. ADP payroll Billing Coordinator/Office Assistant
Dr. Jimmy Koo-Mahopac, NY
January 1996 to December 1999
Handled all insurance claims, CPT & ICD-9 coding. Data Entry, all billing collections. Patient registration. Education
some college in Human Services
Westchester Community College - Valhalla, NY
June 1997
Ossining Senior High School - Ossining, NY
Skills
• CPT coding
• ICD-10
• Epic
• Medical billing
• Transcription
• Training & development
• Microsoft Office
• Employee orientation
• Interviewing
• Microsoft Word
• Lawson
• Insurance verification
• ICD-9
• Payroll
• Human resources
• Time & attendance systems
• Microsoft Excel
• Medical Coding
• Medical Collection
• Medical Office Experience
• Hospital Experience
• Recruiting
• HIPAA
• Accounts Receivable
• Clerical Experience
• Medical Terminology
• Medical Scheduling
• Payroll management
• Human Resources Management
• Performance Management
• Benefits Administration
• Continuous improvement
• Continuous improvement
• Banking
• QuickBooks
• Customer service
• Communication skills
• Time management
• Workers' compensation
• FMLA
• HR sourcing
• Supervising experience
• Bookkeeping
• Typing
• QuickBooks
• Customer service
• Accounts receivable
• Office management
Languages
• English - Fluent
Certifications and Licenses
First Aid Certification
BLS Certification
Medical Coding Certification
February 2017 to Present
ICD-10, CPT-10 coding online class. Certification completed Professional In Human Resources
SHRM Certified Professional
SHRM Senior Certified Professional
Certified Coding Specialist
Assessments
Bookkeeping — Proficient
January 2023
Calculating and determining the accuracy of financial data Full results: Proficient
HR: Compensation & benefits — Proficient
August 2021
Knowledge of compensation and benefits programs
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Data entry: Attention to detail — Proficient
August 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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