Customer Service Substitute Teacher

Sophia Gault

Roopville, GA ***** • 470-***-**** •**************@*****.***

Skills

Communication Skills

Customer Service

Team Oriented

Problem Solving

Organizational Skills

Instructing

Networking

Research

Creativity

Empathy

Work History

Senior Companion, 06/2023 – 06/2024

Offered companionship and emotional support to an elderly individual in their 80s.

Assisted with daily tasks such as preparing breakfast and performing light cleaning.

Provided therapeutic foot and leg massages to improve comfort and circulation.

Kelly Services / ESS

Substitute Teacher, 10/2019 to Present

Adhered to the curriculum and followed school rules, policies and procedures

Assigned, instructed and explained work

Oversaw students activities to ensure lesson goals are achieved

Managed classroom behavior, discipline, and safety

Led educational games and activities

River View Christian Academy

Internship, 02/2019 to 04/2019

Assisted struggling teenagers with behavioral issues

Provided support and supervision, helped and encouraged students in their studies

Acted as positive, caring and compassionate role model

Facilitated a visual narrative tool that promoted a positive identity

Jubilee Partners

Live in volunteer working with resettling refugees, 01/2017 to 03/2017

Prepared lessons, gathered materials, and interactively taught English

Provided child care for refugee children

Performed communal duties, showed respect and reliability

Built positive relationships within the community

Education

Master of Arts: Refugee Care, 2015 – 2016

University of Essex – UK

Bachelor of Science: Social Work and Applied Social Studies, 2011 – 2014

University of Bath - UK

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