Customer Support High School
Resume:
Crystal Michelle Humes
Manassas Va 20111
540-***-**** Cell
***************@*****.***
(Current: TS/SCI CI Poly
CAREER OBJECTIVE: To Partner with a professional Organization that fosters innovation as Team empowerment, as well as enhance on my organizational and interpersonal skills with and organizational persistence in achieving excellence.
EDUCATION
1990 Piedmont College, Charlottesville 1978 Oceanside High School, Oceanside CA CERTIFICATION AND SKILLS
Database System (DART)
Word Perfect
Type 40 words per minute
Microsoft Word
Microsoft Excel
PROFESSIONAL EXPERIENCE
General Clerk- Boeing – (Previously Leidos, Inc.) 7/30/ 2018- Present Customer Support
Classify all material going out with proper security classification Help Customer fill out Material Transportation Request when need it General Administration duties
Enter Material Transportation request into SAP database to receive a request and delivery number to be tracked
Track all incoming and outgoing packages to other locations Scan all incoming and outgoing packages to other locations upload scan and process packages into SAP
Look up request numbers in SAP to locate customer for point of contact Enter proof of delivery in SAP database when package are picked up by customer Send emails out to customer for pick
Prepare archives boxes to be shipped out to other locations Weight and measure all packages going out and coming into SAP database Keep record on all incoming and out going material that are processed Slot mail in to bins use SAP database Bin Search and Directory to locate customer's Lift up boxes up to 50lbs
Travel to other locations to deliver mail and packages and pick up mail and packages to be for processing Distribute newspapers and correspondence
Security Monitor - New Age SYS, Inc 6/06/2016 to 7/25/2018 Closely observe the activities and control the movement of un-cleared person working or visiting the client facilities.Observe and report all security incident or irregularities. Mission Support Administrator – TPGS – 8/2015 to 9/2015 Chantilly VA
Data Collection/analysis/presentation for survey's. Arranging orientation and feedback sessions.
Assemble packets of training materials and Monitoring survey launches. Record Specialist General Dynamics Information Technology 9/2011 to 04/2015 Herndon VA
Entering Family in database
Medical filing
Scanning Medical files
Customer Support
Recall Charts
Preparing charts for archiving
Create shelf list for archiving
Merging charts numbers
Redact charts
Mailing information to locations
Creating and editing charts number and files
Administration Assistant US Investigations Services12/2002 to 9/11 Falls Church, VA
Created contract modifications in BASIS
Used ACQUIRE database to research contract information Obtained contract closeout documentation from contractors to assist with settlement Process correspondence form general public and Intelligence Community Data entry internal and external correspondence into tracking database. Distribute newspapers and correspondence to senior executives throughout the day. Serve as point of contact between National Security Council and Central Intelligence Agency for sensitive vetting identities.
General administrative duties.
Pouch classified and unclassified documents for courier dispatchers. Used database system Darts for archiving scanning and searching. Security Monitor
Closely observe the activities and control the movement of un-cleared person working or visiting the client facilities.
Observe and report all security incident or irregularities. Transit Operator1/1999 to 12/ 2002
Rappahannock- Rapidan Community Service Board Orange Senior Nutrition Site Orange, VA Transported clients to nutritional center and destination for appointments. Delivered and assisted clients with their meals.
Documented all behavior of clients during transport. Established vehicles safety prior to and following transport Assisted clients with disabilities on and off transport Maintained accurate records of vehicle usage on daily routes. Vivian Scott Richardson Jr. (Trustee) 1/1998 to 11/1998 Home Health Care Aide
Responsible for daily care and feeding of patient. Responsible for administration of daily medication. Assisted with daily physical therapy and hygiene.
Maintained proper records patient care records and reports for Medical assessment. Responsible for recording and following Medical instructions from the Doctor in administration of patient care and medication.
Material Handler Nimbus Manufacturing 09/1997 to 1/1998 Charlottesville, VA 2296
Responsible for assembly and packing of Compact Disks. Responsible for Quality control of CD for flaws.
Utilized an inventory control Bar code system prior to transport. Maintained proper records of irregularities.
REFERENCES AVAILABLE UPON REQUEST
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