Customer Service Car Wash
Resume:
ANGEL
FLETES
************@*****.***
Palmdale, CA 93550
CONTACT
SKILLS
• Customer Service
• Honest and Dependable
• Team Leadership
• Supply Inventory Management
• Hand and Power Tool Operation
• Safe Equipment Hoisting
• Record keeping
• Shipping and receiving
• Time management
• Organizational skills
LANGUAGES
• Spanish
Fluent
• English
Fluent
Organized individual experienced in materials management, inventory control, and order fulfillment. Proven record of maintaining accuracy and efficiency in warehouse operations, stocking activities, and recordkeeping. Skilled in operating manual and electric pallet jacks, and other warehouse equipment.
PROFESSIONAL SUMMARY
Car Wash Detailer
D.R Carwash, Los Angeles, California
Retail Sales Associate
EXPERIENCE
January 2023 - December 2023
Adhered to company policies and regulations regarding safety standards at all times.
•
Followed established procedures for proper disposal of hazardous materials used during the car wash process.
•
Managed time efficiently in order to complete assigned tasks within set
• deadlines.
Performed vehicle detailing services such as waxing, polishing, and buffing cars to remove dirt and grime.
•
Operated high-pressure washers to clean vehicles exterior including wheels and tires.
•
• Restocked supplies when necessary such as towels, sponges, waxes, cleaners. Maintained clean and organized work environment by sweeping, mopping, and scrubbing floors, vacuuming carpets, dusting surfaces, and washing windows.
•
Provided customer service by answering questions about products and services offered at the car wash facility.
•
Assisted customers with selecting appropriate car wash packages according to
• their needs.
• Used cloth, squeegees to dry surfaces.
Applied wax, polish and other treatments to protect and enhance vehicle exterior.
•
Soaked vehicle parts or equipment by immersing objects in cleaning solutions or
• water.
• Have a valid Class C license
Worked closely with other team members in order to complete tasks within tight deadlines.
•
Applied polishes, waxes and masking materials to preserve and restore vehicle's
• interiors and exteriors.
January 2023 - March 2023
Smart And Final, Palmdale, CA
Warehouse Packaging
Dragon chewer, Lancaster, CA
Retail Sales Associate
Old Navy, Palmdale, CA
Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
•
• Greeted customers and engaged in conversation to assess needs.
• Provided friendly and knowledgeable assistance to customers on the sales floor. Maintained cleanliness of work areas throughout shift according to company standards.
•
Demonstrated excellent organizational skills while stocking shelves and arranging displays.
•
• Delivered exceptional customer service to guests.
• Located merchandise on racks or shelves and delivered to customers. Maintained a clean and organized store environment that met all safety standards.
•
December 2021 - February 2023
• Inspected products prior to packing to ensure quality standards were met.
• Efficiently picked orders for shipment, ensuring accuracy of items and quantities. Operated automated packaging machinery in accordance with safety regulations.
•
• Met daily production goals within the established timeline for assigned tasks. Utilized RF scanners to accurately record inventory levels into computer systems.
•
• Accurately labeled boxes according to specific customer instructions. Maintained a clean and organized work area to facilitate efficient packing
• operations.
Provided assistance in other areas of the warehouse such as stocking shelves, unloading and loading containers.
•
Assisted in receiving shipments including verifying contents against invoices or purchase orders.
•
Effectively loaded and unloaded merchandise from delivery trucks with pallet
• jacks, hand-trucks and forklifts.
Performed regular cycle counts of warehouse stock items as required by management.
•
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Labeled custom product ordered by customers
• shipping and receiving
November 2022 - December 2022
Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
•
• Greeted customers and engaged in conversation to assess needs. Line Leader
Leaf Labs, Valencia, California
Construction Laborer
Green Bee Construction, Seaton, California
• Provided friendly and knowledgeable assistance to customers on the sales floor. Developed strong interpersonal skills to effectively communicate with
• customers and coworkers.
Maintained cleanliness of work areas throughout shift according to company standards.
•
Demonstrated excellent organizational skills while stocking shelves and arranging displays.
•
Cleaned and organized sales floor in accordance with company merchandising
• standards.
Assisted in training new employees on proper use of equipment and safety protocols.
•
June 2021 - November 2021
Developed strong communication skills to effectively lead a team of 10+ individuals.
•
• Successfully trained new employees in safety protocols and job duties. Maintained a safe working environment by enforcing all safety regulations set forth by the company.
•
Demonstrated ability to motivate team members and ensure productivity goals are met.
•
Maintained accurate records for production output, quality assurance, and
• employee performance.
Collaborated with other departments to coordinate resources for optimal workflow.
•
Created detailed reports on daily production activities and identified areas of improvement.
•
Provided constructive feedback on individual performance in order to drive
• improvement.
• Promoted problem-solving by utilizing subordinates to achieve results.
• Led team to safely meet production targets, at right level of quality, and on time. November 2020 - May 2021
• Followed verbal and written instructions from supervisors.
• Assisted skilled tradesmen with their tasks on-site.
• Maintained cleanliness of work site by removing debris and trash.
• Digged trenches
• Handles Jack Hammer and other machinery
• Dug and leveled areas for concrete pouring.
Cleaned and prepared construction sites by removing and disposing of debris
• and waste materials.
• Installed forms for structures, such as walls, footings, columns, slabs and beams. Flooring Installer
Ricardos Flooring, Lancaster, CA
January 2017 - October 2020
Ensured all work was completed to the highest standard and in adherence to safety regulations.
•
Met with clients and inspected sites to determine most appropriate flooring solutions.
•
• Maintained a clean and organized work area.
Successfully completed installation of all types of flooring, including carpet, laminate and hardwood.
•
• Cut materials to specified sizes for installation with power saws and cutters. Provided exceptional customer service by addressing customer concerns
• promptly and professionally.
Installed subfloor systems using correct techniques according to manufacturers' specifications.
•
• Installed padding under layered flooring to reduce noise. Performed accurate measurements for each job site in order to ensure proper
• fitment of materials.
• Cleared work surface of dust, debris and obstructions.
• Measured installation areas to cut flooring materials to fit. Cassandra Manager — Dragon Chewer
Manger
*********@************.***
Jermey Company Owner — Dragon Chewer
Company Owner
*********@************.***
Ricardo Fletes — Ricardo Flooring
Flooring Installer
***************@******.***
Mirsa Alfaro — D.R Car Wash
Car Wash Supervisor
*****.********@*****.***
REFERENCES
Manager
Boss
Boss
Supervisor
Contact this candidate