Continuous Improvement Manager

Segun Victor Kamiyole

*****.********@*****.***. 682-***-****

QUALIFICATIONS SUMMARY

With over 19 years of experience in manufacturing, telecommunication, and logistics support operations, I am a seasoned Operations and Continuous Improvement Manager. My mission is to deliver high-quality services to our clients and stakeholders while ensuring our operations' safety, efficiency, and sustainability. As a certified Lean Six Sigma Black Belt, I apply data-driven and customer-focused methodologies to identify and eliminate waste, improve processes, and increase productivity. I also leverage my skills in people management and team motivation to foster a culture of collaboration, innovation, and continuous improvement.

Warehouse Management: Enthusiastic personnel with drive, determination, and proven ability to deliver targeted goals.

Project Oversight: Highly organized with transferable skills in inventory management, financial records, staff development and training, root cause analysis and development of corrective actions; quality control, and process review for continuous improvement. Understand and implement current technology for business development and e-commerce.

Key Strengths: Proven leader motivating teams for high performance; understanding cultural issues and corporate climates in a global arena.

EDUCATION

WALDEN UNIVERSITY, Minneapolis, Minnesota

Master of Business Administration, (In view)

WALDEN UNIVERSITY, Minneapolis, Minnesota

Master of Science in Information Technology, 2019

UNIVERSITY OF IBADAN, Ibadan, Oyo, Nigeria

Bachelor of Science in Electronic Engineering, 2002

Minor, Electrical Engineering

Certification

APICS- CPIM

Certified Lean Six Sigma Black Belt Professional

Certified Lean Six Sigma Green Belt Professional

Certified Manager of Quality / Organizational Excellence (CMQ/OE)

CPR/AED/First Aid Certification

Certified OSHA Safety Trainer

PMP Certification (In View)

Certified CompTIA Linux+ Professional

Certified Linux Administrator (LPIC-1)

Basic Skills

Operations Management Purchasing & Vendor Relations

Project Management Process Optimization

Personnel Training & Supervision Change Management

Quality Assurance & Control Data Analysis & P&L experience

Stakeholder Engagement Training and Development

Root Cause Analysis Performance Metrics

Cross-functional Collaboration Mastery of ERP & SAP systems

Mastery of Microsoft SQL and MySQL Knowledge of ISO 9001 & 13485

Mastery of AutoCAD & Microsoft Access CI Methodologies (Lean, Six Sigma, Kaizen)

PROFESSIONAL EXPERIENCE

Penske Logistics, Grand Prairie, Texas 06/2023 to date

Operations & Continuous Improvement Manager

As an Operations and Continuous Improvement Manager, I lead a team of 70-75 inbound and outbound associates, supervising four direct reports. My responsibilities encompassed achieving human resource objectives by recruiting, selecting, training, scheduling, and coaching employees, ensuring alignment with organizational goals. I communicate job expectations, monitored performance, and enforced policies and procedures to maintain operational efficiency. In driving operational excellence, I contribute valuable insights and recommendations to strategic plans, preparing and executing action plans to optimize production, productivity, quality, and customer service standards. I ensure streamlined operations and enhance overall efficiency by developing and implementing warehouse operations systems, including product handling, storage, inventory management, and shipping processes. Utilizing Lean Six Sigma methodologies, I identify process bottlenecks and inefficiencies, implementing targeted solutions to drive continuous improvement. I ensure alignment with organizational objectives by establishing key performance indicators (KPIs) and regular progress monitoring, providing insightful reports to senior management. My leadership extends to fostering innovation and collaboration through regular training sessions and workshops, empowering staff to contribute to improvement initiatives. I ensure organizational alignment and support by maintaining solid stakeholder relationships and communicating goals and progress effectively.

Rheem Manufacturing, Lewisville, Texas 6/2021 to 5/2023

Operations Manager II

Managed 15-20 inbound staff with two direct reports. Accomplished warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling employees. Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing work schedules; enforcing policies and procedures. Achieved warehouse operations operational objectives by contributing information and recommendations to strategic plans and reviews, preparing, and completing action plans implementing production, productivity, quality, and customer-service standards, resolving problems, and identifying trends. Developed warehouse operations systems by determining product handling and storage requirements, developing, implementing, enforcing, and evaluating policies and procedures, developing processes for receiving the product equipment utilization, inventory management, and shipping, and creating warehouse design by planning layout, product flow, product handling systems, evaluating, and recommending new equipment, developing warehouse operations system improvements by analyzing process work flow, manning and spacing requirements, equipment layout, and implementing changes and maintaining a safe and healthy work environment by establishing, following, enforcing standards and procedures. Updated job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations. Accomplished warehouse operations and organization mission by completing related tasks as needed.

SIMOS Insourcing Solutions, Roanoke, Texas 2/2018 - 5/2021

Operations Supervisor

Supervised 25-40 outbound staff in a high-volume, fast-paced supply chain operation supplying 20+ distribution locations throughout the United States. Coordinated unloading of inbound shipments and orderly stacking of products. Supervised staff using Kronos for the schedule and labor management system (LMS) to monitor performance. Supervised picking and staging of outbound shipments at the highest possible productivity levels. Verify required outbound paperwork with drivers, ensuring all products are correctly counted. Ensure outbound shipments are accurate and free of damage. Ensure the efficient and safe operation of all materials handling equipment. Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly. Maintained product locator system. Ensured optimal space utilization through warehouse consolidation and conducted operations promoting safety.

FedEx Supply Chain, Coppell, Texas 11/2015 - 1/2018

Operations Specialist

Led 15-20 inbound associates—monitored and updated individual work schedules. Itemize, count, and scan items to update inventory. Reviewed workflows and mapped critical juncture points between departments to improve efficiency. Led picking and packing of stock; transported items to storage locations using a forklift. Used enterprise resource planning software (ERP), JDA, and SAP for daily task schedules. Find, sort, and retrieve items using an infrared barcode scanner.

Dangote Groups, Kano State, Nigeria 1/2005 - 7/2015

Distribution Center Manager Quality Engineer

Managed 180-200 inbound and outbound associates with four direct reports. Managed quality of food and beverages production and packaging line functions through metric design, chart development, and strategic control implementation. Ensured company policies, procedures, and practices were followed to elevate operational results. Developed inventory database that promoted cross-functional integration and alignment of business processes. Created demand path to market and management function through regular performance evaluation and facilitated cross-functional alignment and integration between operations, sales, and marketing that promotes productivity and customer satisfaction. Managed budget, forecast, and formulated operational strategies that enhanced effective production. Plan inventory, ensure quality control, and monitor KPIs. Created a new process to house revisions using a database, eliminating redundancy, and providing a centralized working process. Managed workload to have shipment. Introduced a company-wide bulk purchasing program, renegotiated vendor contracts, and eliminated third-party agents, which resulted in annual cost savings of approximately $2.2 million (7% of annual operating costs). Kept overtime expenses significantly under budget while maintaining objectives.

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