Business Development Customer Service

ANDREA A. FRISCHE

Fairfield, California ***** 707-***-**** ********@*******.*** https://www.linkedin.com/in/andrea-frische SUMMARY

An accomplished, dynamic, consultative, and results oriented luxury design professional with extensive experience in account management, interior design, and B2B selling. Possesses a proven track record of achieving double-digit, year over year trade sales growth, superior customer service, and teamwork. Innovative leader that excels at building and maintaining trusted relationships with colleagues, clients, and vendors. Recognized for leading by example and taking on the biggest challenges, which are key factors to consistently deliver exceptional results. Driven to achieve results and exceed expectations to ensure the long-term success of the organization.

New Business Development Revenue Growth Networking Relationship Cultivation Account Partnering Client Retention B2B Selling Education and Training Solution Innovation Negotiation and Closing Brand Presence Planning and Forecasting Commercial and Residential Interior Design

Cross-Functional Collaboration Budget & Analytics Supplier Management Entrepreneurial Trend Forecasting Association Events Financial Acumen Curious CRM Management EXPERIENCE

FORMATION STONE, Napa, California

Sales Representative, 2023-Present

New Business Development, relationship management and cultivation.

Sales centric role with strong competencies in luxury project management and design.

Consultative selling for the luxury market focusing on architects, designers, contractors, and design-build firms.

Create and implement marketing events through vendor partnerships.

Closing deals and driving revenue through cross functional collaboration. EMSER TILE, Fairfield, California

Sales & Design Representative, 2019-2023

Supported, serviced, and drove sales volume through key account management and new business development.

Served in sales centric role with strong competencies in project management and design.

Capitalized on sales efforts in showroom with focus on architects, designers, contractors, developers, and design-build firms.

Achieved year over year growth of 26% by partnering with regional sales manager to prospect new accounts, expand reach, and maximize sales volume by growing new business and existing relationships.

Created detailed specifications / designs for customers and collaborated with members of team throughout quoting process.

Stocked merchandise and maintained all sales support materials within showroom to ensure representation of current product lines and brands were met.

KINGSBURY INTERIORS, Green Valley, California

Owner, 2018-2020

Served as owner of residential and commercial interior design business serving Bay Area, Napa, and Solano counties.

Assisted clients with product and material considerations within agreed upon budget.

Resolved complex technical design issues and confirmed product and material selections.

Interfaced with design team members, including contractors, consultants, fabricators, architects, and regulatory agencies.

Facilitated requests regarding product information, installation methods, and product upgrade options.

Originated and developed creative design concepts. Andrea Frische, Page 2

SIMPLY SAVVY HOME COLLECTION, Gordon Valley, California Account Executive / Consultant / Design Specialist, 2003-2018

Championed designs of furniture, art, and accessories for residential clientele.

Consulted with clients and prospects to determine architectural preference to meet overall design goals.

Assisted clients with budget considerations regarding products and materials.

Resolved complex technical design issues.

Interfaced with design team members, including contractors, consultants, fabricators, and architects.

Facilitated requests regarding product information, installation methods, and product upgrade options.

Monitored orders using retail point of sale system. ADDITIONAL EXPERIENCE

INTEGRATED TECHNOLOGY PARTNERS, Account Executive, Fairfield, 2000-2002. Consulted with businesses and provided them with most current e-communication equipment, training, and services. Assisted clients with budget considerations regarding products and materials. Resolved complex technical design issues. Interfaced with design team members, including contractors, consultants, fabricators, architects, and regulatory agencies. Provided ongoing customer assistance and support. NATIONAL DISTRIBUTING COMPANY, Account Executive, Atlanta, Georgia, 1996-2000. Provided consulting and fact-based selling with country clubs, white tablecloth restaurants, bars, and hotels to provide wine and spirit selections and pairings. Conducted customer staff training on new products and methods. Emphasized product features based on analysis of customer needs and leveraging the well business to improve back bar placements and increase revenue. Created strategies to develop and expand customer sales. Facilitated joint sales calls between customers and supplier representatives. EDUCATION

UNIVERSITY OF WEST FLORIDA, Pensacola, Florida

A.A., Communication

FASHION INSTITUTE OF DESIGN & MERCHANDISING, San Francisco, California A.A., Design

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