Salesforce Com Software Development

Email: ***********@*****.***

Phone: 531-***-****

Summary

•I am a certified Salesforce professional having 8+ years of experience in all phases of the Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com.

•Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.

•Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.

•Experience in SFDC Configurations/Customizations - as Administrator and Developer.

•Experience in activities related to Salesforce CRM, Service Cloud, Sales Cloud, SFDC Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Processes.

•Experience on the Salesforce CRM platform. Worked on different clouds such as Sales and Service and Experience Cloud.

•Experience on implementing Apex classes, Test Classes, Visualforce Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.

•Strong experience in implementing custom solutions using Lightning Web Components, Aura Framework, Apex classes, Batch classes, API's and other salesforce functionalities.

•Good understanding in CRM business process such as Case Management and Lead Management.

•Good at learning and implementing a practical theory on Salesforce Lightning with the help of trailhead.

•Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.

•Expertise at administrative tasks such as creating fields and objects, User management, managing Profiles, Roles and Permission Sets, Flows, Process Builder and Workflows, Tasks and Events, Email notification and templates, Reports and Dashboard.

•Worked on Force.com sites and developed many Custom Application using force.com platform.

•Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard and have knowledge of integrating Legacy system with Salesforce.

•Experience on implementing Apex classes, Visualforce Pages, Apex Components and Controllers, LWC, Triggers as per business requirements.

•Good experience in implementing Lightning Communities using OOB and Aura/LWC components.

•Have good experience in implementing triggers, test classes, and writing SOQL and SOSL queries.

•Have good understanding and knowledge of the functionality of Web Services for REST & SOAP API.

•Have a good knowledge on Lightning Component on UI framework and also some basic knowledge on developing. Also worked on Salesforce lightning designing system

•Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.

•As a demo, converted the traditional visual force pages into Lightning Pages with the adoption of non-classic view.

•Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.

EXPERIENCE:

Company

Years

Camelot Integrated Solutions Inc

8 Years

WORK EXPERIENCE:

Choice Hotels, AZ Jan 2021 – Till Date

Role: Salesforce Consultant

Rules & Responsabilités:

Role: Salesforce Consultant

•Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform. Good knowledge Sales and Service and Exerience Cloud.

•Migrated the legacy visualforce pages to Lightning web components for improving the user experience. This led to 38% improvement in page load time and improved stability.

• Implemented solutions for making API calls from Salesforce to external systems using the LWC components.

•Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.

•Implemented the custom case management system in Lightning community using the custom Aura and Lightning Web components. This implementation allowed customer to self service and led to 40% improvement in case resolution

•Experience in modifying Visualforce pages to be supported in Lightning Experience and

good understanding of lightning mode and its features.

•Hands on detailed analysis of functional and technical requirements; designed and deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects also created html template using page header.

•Involved in writing the client side validations using JavaScript.

•Developed Apex Batch and Scheduler classes to handle the bulk data processing.

•Developed component using Lightning Aura Framework.

•Building SOQL & SOSL statements using APEX classes.

•Migration of data from Microsoft Excel to Salesforce using Import Wizard, data loader, and batch apex.

•Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

•Transfer of legacy data to sales force using APEX Data Loader, Bulk API.

•Worked on SOSL & SOQL queries and the REST API using Workbench tool.

•Worked close to business user and performed the actions of support analyst in complete SDLC.

•Good experience with user Roles, Role hierarchies, Profiles, Permission sets and

Sharing settings to ensure that the protected data is available only to the authorized

users.

•Good at handling on different issues related to Service Cloud and Sales Cloud.

•Experience in building reports and dashboards, customizing them as per user business requirements.

•Responsible for Creation of Workflows, Validation Rules and Sharing Rules (Criteria Based sharing).

•Mentoring new employees in the team and training them extensively on Salesforce.com and client project.

•Working on the code optimization to remove the un-wanted codes thus making the system more efficient.

•Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions along with custom objects.

Environment: LWC, Aura Framwork,Trigger, Visual Force Pages, Service Cloud, Apex Classes,SFDC, SOQL & SOSL, Data Loader, SOAP & RESTful API, Reports, Lookup and M-D Relationships, junction objects, Field-Level security, Java, Angular JS, OWD, Sharing Rules, Validation Rules, Force.com, and Salesforce.com.

AT&T, NJ Jan 2016 – Dec 2020.

Role: Salesforce Consultant

Roles & Responsibilities:

•Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.

•Worked on the validation rules on the objects and tabs, Record Types, Triggers, Page layouts, Custom tabs, and Components to suit to the needs of the application.

•Worked on pick lists, dependent pick lists, validation and formula fields to the custom objects.

•Creating Users, Profiles, Roles and Permission Sets under the User Management.

• Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.

•Created Visualforce pages through a custom button for Specific record types.

•Implemented Field Level Security and Accessibility for profiles.

•Added Custom/List Buttons on Search Layouts using Java Script.

•Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.

•Wrote RESTful API to connect external website for data integration.

•Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.

•Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

•Developed the workflows and approvals for various functional requirements.

•Developed integrations to integrate data from Salesforce.com using SFDC APIs.

•Used Apex data loader for data migration in various sandbox and production environment.

•Implemented the case management solution on the salesforce as per business requirement.

•Customized Chatter objects and tabs to view progress and discussion on business process.

•Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.

Environment: Reports, Lookup and M-D Relationships, junction objects, Field-Level security, OWD, Sharing Rules, Validation Rules,Salesforce.com, SFDC, Apex, web services, SOSL and SOQL, Visualforce Pages, Data Loader, Force.com, Triggers.

Additional Information:

TECHNICAL SKILLS:

Salesforce.com: Apex, SOQL, SOSL, Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data-Loader, Visualforce, Roles & Profiles.

Web Technologies: JavaScript, HTML5/CSS, LWC, Aura Components

Web services: SOAP, REST API

Certifications:

•Salesforce Certified Platform Developer (PD1).

•Salesforce Certified Administrator (ADM 201).

•Salesforce Certified Platform Developer2 (PD2).

Online Verification Link:

•https://www.salesforce.com/trailblazer/dgolusu

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