LISAMARIE RYKOWSKI 631-***-****
***** * ***** *** ********, AZ 85338 *********.********@*****.***
PROFESSIONAL WORK EXPERIENCE
Grand Canyon University 10/3/2022 - Present
Student Services Counselor Level II – I manage a significant workload, assisting over 317 students daily by phone and email. My responsibilities include answering questions about courses, schedule changes, program changes, adding and removing emphasis to their programs, leave, financial issues, etc. I also monitor their progress and develop action plans when they are not meeting GCU standards. I collaborate with university counselors to ensure students are cleared to start GCU both financially and academically. I provide support to my students until they graduate, meeting daily, weekly, and monthly goals. I conduct extensive research and communicate with fellow staff and managers. I lead a graduation team of 6 UCs in monthly meetings and utilize several Excel-based reports daily to work on the team's assigned activities.
Liberty School district – Rainbow Valley Elementary 07/21/2022 – 09/30/2023
5th-grade Teacher - working in a fifth-grade gen ed classroom with 28 students, teaming with one other third-grade teacher for a total of 60 students. Creating and implementing weekly lesson plans and managing behavior issues.
Liberty School District – Blue Horizons Elementary School 11/15/2021 – 06/30/22
3rd Grade Teacher – working in a third-grade gen ed classroom with 21 students, teaming with two other third-grade teachers for a total of 67 students. Creating and implementing weekly lesson plans.
Liberty School District -Blue Horizon Elementary School 10/11/2021-11/14/2021
Permanent Substitute Guest Teacher – working with a general education population of students in grades Kindergarten through fifth grade. Substituting for all the buildings, Teachers when they are on leave.
Liberty School District – Liberty Elementary School 03/16/2021-10/10/2021
Special Education Paraprofessional (SPED) - working in a self-contained classroom with kindergarten, first, second, and third-grade students. Assisting in the teaching of sight words, math, and reading skills.
Liberty School District – Liberty Elementary School/District Office 03/16/2021-06/22/2021
Business Services Specialist – (Tuesdays/Thursdays) Accounts Receivable – Liberty District Business Office
Created Excel spreadsheets for all bank and county deposits, whether electronic or in person, for the six schools in the district.
Prepared additional Excel spreadsheets and reported items such as fundraisers and tax credits and any changes to deposits in weekly reports to the Maricopa Accounting Financial office.
SPED Para-professional (Mondays, Wednesdays, and Fridays during the school year) as described.
Longwood/Middle Country School Districts Coram, NY 8/2018 - 2/2020
Teaching Assistant
Substitute teaching assistants in both school districts concurrently.
Instructed special needs children ages 5-18.
Assisted in teaching while assigned teacher attended special education/CSE and 504 meetings.
Assisted in teaching math and “Words-Their-Way” reading agendas to first graders.
Organized and set up daily activity worksheets and workbooks for the class monthly.
Coordinated, distributed, and graded weekly homework assignments.
Prepared testing folders and art project folders to distribute throughout the month.
Sat in as a substitute for kindergarten through 12th grade as needed.
Family Residences & Essential Enterprises Inc. (F.R.E.E.), Oakdale, NY 8/2019 - 1/2020
Employment Specialist
Assisted. supported and supervised disabled individuals to achieve realistic and obtainable employment goals, considering their limitations due to their disability.
Assisted with interview skills, writing resumes, as well as assisting in dressing for success.
Conducted assessments and supported training while contacting potential employers for them.
Assisted individuals with learning by staying with them until they achieved the company’s goal.
Completed and submitted; daily, weekly. monthly and yearly goals and reports for each client
Set up and scheduled daily meetings for staff, clients, and vendors.
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Internal Revenue Service, Holtsville, NY 12/1984 - 12/2017
Appeals Settlement Officer (retired)/Customer Service Representative/Customer Service Specialist, Automated Collection Call Site Specialist, Lien Unit Manager, Receipt and Control Manager, Appeals Collections Specialist.
Appeals Settlement Officer from 2014 through 2017
Conducted daily high-volume phone interviews, assisting Taxpayers with tax law questions.
Performed complex and technical financial analysis to determine whether the taxpayer qualified for any of the relief programs offered by the Internal Revenue Service and the State of New York
Performed automated collections, conducting in-depth financial interviews to determine the collectability of the taxpayer’s tax debt and their ability to repay debt to the government.
Reviewed, researched, and answered tax law questions and adjusted financial information.
Managed several work functions in the receipt & control area with highly technical tax examiners all year long, with up to an additional 150 seasonal employees during peak tax season.
Collections analysis and collections activity taken included filing liens, repossessing vehicles, and seizure of bank accounts to cover tax debt owed.
Supported the staff with training in programs that were highly sensitive in nature.
Supervised and supported twelve different programs concurrently with up to 150 employees.
Supervised a team of twelve highly technical tax examiners in the mid-town Manhattan Lien unit.
EDUCATION
Grand Canyon University
Master of Servant Leadership
Expected graduation date June 25, 2025
University of Arkansas Grantham University Lenexa, Kansas
Bachelor’s Degree in Business Management
Graduated with honors, Magna Cum Laude
Member of Delta Epsilon Tau - 01/04/2014
Suffolk County Community College, Selden, New York
Associate in Business Management
Graduated with honors, 08/06/2004.
Member of Phi Theta Kappa and Alpha Zeta Nu
Alumni Parliamentarian of Phi Theta Kappa 2005 - 2020
CERTIFICATIONS
Arizona Dept. of Education – Emergency Teaching Certificate K-8 – E.T.C. - educator ID:6511960) – expires 07/01/2022- renewable unti1 07/05/2024.
Arizona Dept. of Education - Certified Substitute Teacher/ Pre-K-12 -- educator ID:6511960 - expires 12/17/2027.
State of Arizona Dept of Public Safety Level I Fingerprint clearance card - Cert# - 2021G08437 / Educator ID - 6511960 / expires - 7/20/2027.
Volunteer Emergency Medical Technician (New York) 1995-2006
2021-2023 CPR/AED -First Aid Certified in the State of Arizona