Malik Berry
Houston, TX *****
*******@*****.***
Work Experience
Remote Repair Technician
UbreakiFix - Houston, TX
February 2020 to August 2021
Work here wasn’t too demanding, but still required certain skills in order to accomplish task for the job. Majority of the customer inquiries were received through an insurance company Asurion. Repairs were performed on handheld devices, and technicians are suppose to be able to disassemble most well known brands down to the phones housing. This store also performed diagnosing of, and repairing other electronic devices, such as, Tv, Computers, Gaming Systems, microwaves, etc.
Apple Repair Technician
CSAT SOLUTIONS - Houston, TX
November 2017 to September 2018
This was usually a fast paced environment with everything from MacBooks, Tv’s, and Board level Repair. J130 Tech. Responsibilities were to receive the unit replicate the customer reported issue, document or make notations with provided software, Then order the components needed to carry out the repair. Other job related task:OS Install, Track Pad Calibration, and LCD Screen Testing Skills
• iOS (3 years)
• Equipment Repair (6 years)
• Android (3 years)
• Soldering
• Assembly
• English
• Schematics
• Manufacturing
• Surface mount technology
• Electrical wiring