Customer Service Retail Operations

RAMNEET LEHAL

***- ***-**** ************@*****.*** Dartmouth, NS

PROFESSIONAL SUMMARY

Proven to excel in high-pressure environments, I leveraged my multitasking abilities and interpersonal skills at Canadian Tire to enhance customer satisfaction and streamline payment processes. My commitment to reliability and adeptness in staff supervision significantly contributed to our team's efficiency, setting a benchmark for excellence in retail operations. EXPERIENCE

Cashier, Canadian Tire Gas Station, January 2022 - July 2024 Kitchener

Operated cash register and accurately processed payments, returns, and exchanges Maintained cleanliness of the checkout area by cleaning counters, shelves and windows Provided excellent customer service by greeting customers and offering assistance Helped restock shelves when necessary to maintain an organized display area Accurately processed customer payments using cash, credit cards, and checks Assisted with training and mentoring new team members Enforced store safety and cleanliness standards, reducing hazards Maintained inventory and store visual presentation to meet customer needs. EDUCATION

Diploma in Strategic Global Business Management in Business Conestoga, Kitchener, Dec 2022

Bachelor of Arts (B.A.)

Panjab University, Chandigarh, Jun 2020

SKILLS

Payment Collection Multitasking Abilities

Customer Transactions Reliability and punctuality

Interpersonal Skills Call Response and Transfer

Customer Service Goal Setting

Time management abilities Adaptability

Reliability Staff Supervision

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