Social Media Administrative Support

MAGGIE JARRAR

714-***-**** Galena, OH ***** **********@*****.***

SUMMARY OF QUALIFICATIONS

A highly organized and detail-oriented professional with over 10 years of experience providing executive and administrative support. Excellent communication and interpersonal skills. Able to successfully manage multiple high priority tasks in a fast-paced environment. Capable of making decisions on the spot while using diplomacy and discretion. Energetic and adaptive with great initiative. Strong commitment and work ethic.

PROFESSIONAL EXPERIENCE

HR/Recruiting Specialist Feb 2021 – Present

Axium Packaging

New Albay, OH

large plastics manufacturing company with locations across North America.

Consulting with the employer and identifying employment needs

Interviewing potential applicants regarding their skills, experience and education

Hiring or referring qualified applicants for the employer

Create and publish job ads in various portals

Network with potential hires through professional groups on social media and other websites

Conduct initial Teams video screens to create shortlists of qualified candidates

Contacting references and performing background checks on applicants

Informing applicants about position details, including working conditions, benefits and duties

Mediating between candidates and hiring managers

Conduct various meetings with Indeed, ZipRecruiter and LinkedIn to utilize and sufficiently use their platforms in cost efficient ways.

Maintains accurate and up-to-date human resource files, records, and documentation.

Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.

Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately

Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition and get together events

Help with new-hire procedures, including organizing employee orientation, creating new employee files, administering employee handbooks, and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons

Track hiring metrics including time-to-hire, time-to-fill and source of hire

Register employees for Biometrics in ADP

Implemented new ways to improve new hire orientation to increase employee retention

Create, update, and track the badge, keycards system

ADP Enrollment for new hires

Update personal data changes in ADP for the hourly employees

Write Verification and Quit Letter for hourly employees

Execute HR office projects to stay compliant with guidelines

Office Coordinator Sep 2015 – Dec 2020

Franchise Pros, Inc.

Jacksonville, FL

A family-owned business that specializes in advising companies how to expand into the franchise industry, and guiding clients through the process of buying and investing in franchises.

Answered phones and greeted customers

Scheduled client appointments

Handled filing and records management

Managed domestic and international business travel

Maintained work area and office supplies

Human Resource Officer May 2008 - June 2015

Tamweel Finance

Dubai, United Arab Emirates

The largest mortgage lending company in the country with 450 employees.

Managed employee insurance enrollment and status change process.

Handled staff resignation and termination cycle including the transition of employees leaving the company, conducted exit interviews, and processed exit checklist along with final pay.

Updated reports for various personnel matters (new staff, status changes, medical claims status)

Worked with recruitment to create offer letters and contracts.

Executive Secretary to COO Feb 2006 - May 2008

PORTS, CUSTOMS & FREE ZONE CORPORATION

Dubai, United Arab Emirates

The health and safety arm of Dubai World, a global conglomerate focusing on strategic growth areas of transportation & logistics, maritime, urban development, investment, & financial services.

Handled telephone calls, scrutinized emails and correspondence from clients, governmental ministries, and external agencies, and handled responses.

Attended to high level visitors and clients and provided them with necessary administrative support in a timely, effective, professional and confidential manner.

Arranged and finalized travel arrangements and maintained proper records of related documentation and business meetings abroad.

Handled all departmental expense reports such as petty cash and international expenses and submitted related documentation.

Maggie Jarrar Resume Page Two

Executive Secretary & Personal Assistant to Chairman Jan 2001 - Dec 2005

AL GHURAIR GROUP

Dubai, United Arab Emirates

A globally expanding 60 year old family owned diversified group of companies with interests in manufacturing, real estate, investments, and financial services.

Maintained both business and personal calendars on behalf of the Chairman.

Managed all business and personal travel arrangements including international.

Drafted and typed correspondence in English & Arabic for Chairman.

Prepared reports and handled all correspondence internally and externally.

EDUCATION

Bachelor’s in business administration.

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