Guest Service Business Marketing
Resume:
Graduated -
Graduated -
Graduated -
Graduated -
September 2016
May 2014
August 2005
June 2003
June 2017 - May 2018
March 2016 - September 2016
January 2009 - February 2012
Graduated - October 2013
Samuel Osinbajo
204 FRANKLIN ST, Apt A
Cambridge, MD, 21613
**********@*****.***
Summary
Professional business administrator with background with hospitality management and business marketing.Highly skilled in managing operational duties of business and propelling teams towards success.Exemplary professional expertise and superior communication skills in both written and spoken forms with wonderful team spirit.Administrative computer skills include MS Office also i am multi lingua in French English and basic German language.
Education
Swiss Hotel Management School, Leysin, Vaud
Master's Degree(Post Graduate Diploma)Operations management Institute of Business Management&Journalism, Kumasi, Ashanti Region Degree in Business marketing
Le Village Francais du Nigeria, Lagos, Lagos
Associate in French language
Providence Height Secondary School, Lagos, Lagos
High School Diploma
GOETHE -ZERTIFIKAT, Accra, Greater Accra Region
Certificate A1
Employment History
The Westin, Aspen, Colorado
Night audit/Night manager
Accounting for the night
updating online reservation system
room assigning
Checking in and out of guest
Guest service /Relation
Hôtel Cornavin, Genève, Genève
Night Audit
Guest Relations,Concierge, assigning rooms
update online reservation
various accounting work and maintenance
reception clerk 20%
Laposada Hotel, Kumasi, Ashanti Region
Sales & Marketing personnel
June 2019 - Present
Acting as liaison between the customer and the hotel giving feedback on sales trend
update on reservation
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina, Cambridge, Maryland Guest Service Lead
Guest Relation office
Check in and out of Guest
Room assigning
Anticipate guest needs and build rapport with customer Provide information about amenities,area and venues and promote services Hobbies & Interests
I love meeting people especially like minds,i also love watching soccer. Professional Skills
Microsoft office Competent
Customer Service Team player Competent
Excel Competent
Microsoft Powerpoint Competent
Organizational skills Competent
Data Management Competent
Languages
English Fluent
French language Proficient
German Language Beginner
References
Barbara Ambuehl
Internship coordination
*******@****.***
SHMS Swiss Hotel Management
School (Leysin)
Leysin Switzerland
Britney Delano
Complex Human Resources Manager
The Westin Snowmass Resort
Contact this candidate