Customer Service Quality Control
Resume:
RENONA ROBINSON
Bartender/Customer service/production etc...
Columbia, SC 29203
*********@*****.***
Seeking a position to use my knowledge and skills to assist the company in meeting its goals who possesses strong quality control,quick learner hard working and dependable. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Worker
Koyo - Columbia, SC
February 2023 to Present
Production and quality control to meet daily production goals in a timely manner Bartender
McCray's Tavern - Columbia, SC
March 2022 to Present
Customer service wait tables serve food and drinks General Laborer
ACTION LABOR - Columbia, SC
January 2017 to Present
Warehouse production catering any thing that was needed and a ticket was printed out for PCA
Personal Care Plus - Columbia, SC
October 2022 to February 2023
Go to homes as well as the senior center to assist clients with daily tasks Customer Service Representative/Remote
Comedy House - Columbia, SC
March 2022 to November 2022
Ticket sales customer service
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Assisted customers in person
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Inventoried stock
• Operated the cash drawer
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
• Provided excellent technical support
• Wrote call center scripts
Janitor
University of South Carolina - Columbia, SC
January 2022 to June 2022
Clean bathrooms and coman areas
Door Monitor
AMERICAN LEGION POST - Columbia, SC
February 2020 to February 2022
I keep a clicker to keep track of members for capacity accept money and due to coved 19 i checking temperature
Nicks gyros and grill
Columbia sc - Columbia, SC
October 2021 to January 2022
Fry cook
Bartender
Chases - Cayce, SC
September 2020 to July 2021
fixed drinks and served food at the bar
Bartender
Darrells - Columbia, SC
January 2016 to November 2018
Bartender cook stocker customer service promoter hosted karaoke Bartender
Rackroom Bar and Grill - Columbia, SC
February 2013 to July 2018
* Provided customer service as well as waiting tables
* Server and prep for all nightly functions of the bar
* Kept daily account of inventory
Experience
Bindery technician
Mail link co - Columbia, SC
March 2005 to December 2010
* Sets up and maintains binder equipment
* Responsible for all adjustments replaces warrant and broken parts
* Conducts quality control on assembly line meet daily goals Experience
Sales Associate
Design Jewelry - Columbia, SC
November 2008 to April 2009
* Provided excellent customer service
* Achieved monthly sale goals
Positive represented customer complaints
Experience
Cashier, Server, Dishwasher
Bates and Russell House University of South Carolina - Columbia, SC August 2003 to April 2004
* Pre along tables making sure all food condiments are refilled
* Assisted in maintaining various machines
* Excepted payments and change prepared food for consumption Desk Clerk
Climaxx lawn care - Columbia, SC
September 1995 to March 2003
Set appointments and handle customers concerns
Education
GED
W. J. Keenan High School
September 1993 to June 1997
Skills
• Barback
• Hostess (10+ years)
• Busser (10+ years)
• Bartending
• Food Preparation
• Cash Handling (10+ years)
• Quality Control (10+ years)
• Food Production
• Cleaning Experience (10+ years)
• Serving Experience
• Kitchen Experience
• Retail Sales
• Cashiering (10+ years)
• Food Service
• Customer service (10+ years)
• Restaurant experience (5 years)
• Hospitality (10+ years)
• Senior Care (10+ years)
• Cash register
• Guest services
• Retail sales
• Cash handling
• Customer service
• Sales
• Heavy lifting
• Hospitality
• Bartending
• Front desk
• Serving
• Hotel experience
• Assembly
• Quality control
• Mobile devices
• Supervising experience
• Leadership
• Restaurant experience
• Warehouse experience
• Forklift
• Packaging
• Manufacturing
• Hand tools
• Power tools
• Security
• Construction
• Cold calling
• Basic math
• Materials handling
• Phone etiquette
• English
• Warehouse management system
• Time management
• Assembly line
• Retail math
• Merchandising
• Grocery store
• Host/hostess experience
• Marketing
• Photography
Certifications and Licenses
Driver's License
Assessments
Customer service — Completed
August 2021
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Completed
August 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Bartending — Proficient
September 2021
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate