Customer Service Forklift Operator

RAFAEL RODRIGUEZ

*** **** *** **** ** BRONX NY **467

*******************@*****.***

347-***-****

OBJECTIVE:

An accomplished, results driven Customer service professional with 10 years of experience providing top quality service. Dedicated to achieving customer satisfaction as well as meeting or exceeding company expectations. Able to meet deadlines and complete task, accurately and efficiently. Superb communication skills and can easily engage in conversation with clients and understanding their needs.

SKILLS:

• Skilled forklift operator

• Pallet jack and hand truck operation

• Responsable Driver, punctual

• Driving skills, Map reading and navigation

• Experience manual transmission driver

• Time management, critical thinking

• Organization, problem solving, effiency

• Weather conditions skills

WORK EXPERIENCE:

TERRANOVA BAKERY 08/14 TO 02/19

DELIVERY DRIVER

• Set my route, pick the orders sheets

• Pick and pack properly my customers orders

• Load the truck

• Start my deliveries

• Back to the warehouse and clean my truck

ZARO’S BAKERY 02/19 TO 12/20

DELIVERY ROUTE DRIVER:

• Used route navigation apps and knowledge of area

• Interacted with customers In a professional manner

• Maintained electronic logs to track routes and deliveries

• Delivery the merchandise to differents Zaro’s locations NY and NJ

• Complete the route in your alloted time

• Drove in inclement Weather, such as light snow

QUALITY TRANSPORTATION: 1/20 TO PRESENT

MEDICAL COURIER

• Completed on time deliveries by choosing the most and efficient Route

• Transported high costing specimens

• Make the pick up in my own vehicle and make sure to maintain Vehicle inspection records

• Responsible for the prompt and accurate delivery and customer demand and requirements of the assigned route

• Pick up specimens from differents hospital and clinics

• Adhered to the protocol each clinic demanded of me and worked With the staff in a professional manner

• Make sure all the paper work was done correctly

• Responsible for counting each specimens I picked up and obtain the Signature of the charge nurse or whoever was in charge

• Responsible for packing the specimens in a climate controlled box according their temperature such as Frozen, Refrigerated and Ambiental

• Taking the boxes to JFK or FedEx for shipment

EDUCATION:

Luis Hernai Verone H.S- Canovanas,Puerto Rico

Graduate

Multidisciplinary Study Center- Hato Rey, Puerto Rico EMT Bachelor

CERTIFICATES:

• Handing, Packaging and Shipping Infectious Substances Category A

• Handing, Packaging and Shipping Biological Category B Substances LANGUAGES:

• Fluently Spanish and English

References & Supporting Documentation Furnished Upon Request

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