IT, Assets and Facilities Management Desktop Support

Kenny Watanabe

Director of IT, Asset and Facilities Management

https://www.linkedin.com/kennywatanabe

**** **** ***. **** *

San Francisco, CA 94122

415-***-****

*****@****.***

WORK HISTORY

kdub.com IT, Asset and Facilities Management Consultant - Self Employed

1999 - Current

In my role within the consultancy business, I have collaborated with companies spanning a workforce of 2 to 200 employees. Notably, I have also overseen IT operations as the “Director of IT “for these organizations, including the largest one with 4 nationwide offices. My responsibilities extended to providing comprehensive daily desktop support across all entities. Key services provided include:

• Office relocation consulting and services, networking design and implementation.

• Budgeting for IT and technical plans for future growth.

• Server setup, maintenance, upgrades and migrations.

• Moving from on-premises services to SaaS, including Office365 and G-Suite, Adobe, etc.

• Design, plan and test for Disaster Recovery and Business Continuity.

• Implemented and streamlined IT ticketing procedures with Zendesk.

• Acquire, configure, deploy and troubleshoot client computers including On-boarding.

• Asset Management, both Physical and Digital assets.

• Streamlined on-and-off boarding procedures.

• Introduce Policy and Procedures for technology for individual companies.

• Implemented AV and Video Conferencing solutions based on company needs and requirements.

• Proficient in both Mac OS and Windows OS environments.

• Documentation for all systems, hardware and software. Burrell Communications / Chicago - Studio Manager Consultant February 1999 - December 1999

• Transformed the print production studio into a profitable entity by reorganizing operations.

• Successfully transitioned a non-billing team of four staff to generating $200,000 in billings within one year.

• Notable clients included McDonald’s, Procter & Gamble, General Mills, Visa and other prominent brands.

EXPERTISE

• Operating Systems Windows OS: Server 2008, 2012, 2016, Client Vista, 7, 8, 10 - Active Directory

• Mac OS: Client 9, 10 – Open Directory

• Ubuntu – Ubuntu 20.04 LTS (Focal Fossa)

• Applications and Tools: Microsoft Office 2011, 2013, 2016. Microsoft 365, Apple Apps, Google G-Suite Applications, Adobe Creative Cloud, AutoDESK, Maxon.

• Saas: G-Suite, Office 365, Dropbox and Box, Malwarebytes, Sophos, Single Sign-on Platforms, MDM – JAMF, Kandji, RDM, TeamViewer, LogMein

• Hardware / Networking / Print: Dell, HP, Lenovo, Apple (Mac OS), Sonicwall, Ubiquiti, Meraki and Cisco, HP Networking, HP Printers, Canon and Xerox Printers / Copiers, DNS / DHCP, VPN, FTP, Firewalls, Switches

• AV / Video, Web Conferencing and Collaboration Technologies: Skype, Teams, Google Meet, Hangouts, Zoom, BlueJeans, Slack, Facebook Workplace, Webex, High Five, Lifesize, Polycom

• Facilities: Office Buildouts, Network Design, Security and Monitoring Systems, Office Moves, Vendor Management, Tenant Management.

EDUCATION

• Studied at the University of Utah, with an emphasis in Mass Communications (PR) and Art (Graphic Design)

• Ongoing self education with online training including Lynda.com, Udemy, and other self-studying and hands-on training.

References available upon request

EXPERTISE

Operating Systems

Windows OS:

Server: 2008, 2012, 2016

Client: Vista, 7, 8, 10

Active Directory

Mac OS:

Client: 9, 10

Open Directory

Ubuntu

Ubuntu 20.04 LTS (Focal

Fossa)

Applications and Tools:

Microsoft Office 2011, 2013,

2016,

Microsoft 365, Apple Apps,

Google G-Suite Applications

Adobe Creative Cloud, Auto-

DESK, Maxon

SaaS:

G-Suite, Office 365

Dropbox and Box,

Malwarebytes, Sophos

Single Sign-on Platforms,

MDM - JAMF, Kandji,

RDM - TeamViewer, LogMeIn

Hardware / Networking /

Print:

Dell, HP, Lenovo, etc (windows

OS)

Apple (mac OS),

Sonicwall, Ubiquiti

Meraki and Cisco

HP Networking, HP Printers

Canon and Xerox Printers / Co-

piers

DNS / DHCP,

VPN, FTP

Firewalls, Switches,

AV / Video,

Web Conferencing and

Collaboration Technologies

Skype / Teams

Google Meet / Hangouts

Zoom / BlueJeans

Slack

Facebook Workplace

Webex

High Five

Lifesize

Polycom

Facilities

Office Buildouts, Network Design,

Security & Monitoring Systems,

Office Moves, Vendor Manage-

ment, Tenant Management

References

Supplied upon request

Updated: 20240

Kenny Watanabe

Director of IT, Asset and Facilities Management

https://www.linkedin.com/kennywatanabe

1257 10th Ave. Unit 6

San Francisco, CA 94122

415-***-****

*****@****.***

PROFESSIONAL REFERENCES:

Christina Dupre

415-***-**** *********.*****@*******.***

Past Co-worker at Mekanism, Inc.

Mekanism is one of the of the agencies I help support with kdub, inc. Consulting. James Sablan

510-***-**** ********@*****.***

Past Co-worker at Mekanism, Inc.

Mekanism is one of the of the agencies I help support with kdub, inc. Consulting. Carol Korycinski

415-***-**** *********@*****.***

Finance Consultant for MKThink.

MKThink, an architecture firm was a past client of kdub, inc. Consulting. PERSONAL REFERENCES:

Sevia Hui

415-***-**** ********@*****.***

Personal friend for over 20 years.

Joe Gordon

214-***-**** **********@***.***

Personal friend for over 26 years.

Nikki Yoshikawa

415-***-**** **************@*****.***

Personal friend for over 16 years.

Updated: 20210610

Contact this candidate