Customer Service Food

John Keiderling

Largo, Florida *****

***************@*******.***

727-***-****

Work Experience

Manager of Store Operations

Subway Restaurants

April 2002 – October 2023

*Supervisor of 20 employees *Excellent Customer Service *Cost and Control *P&L *Customer Service *Complete knowledge of Food Service and Hospitality Industry *Inventory *Food Ordering *Scheduling *Hiring *Training *Cross Training *Set Monthly Cleaning Goals *Set weekly build to orders *Budgeting *In Store Promotions and Revenue Technique and Methods *Food Safety *Equipment Repairs *POS System *Necessary Operations to run a Successful Restaurant *Management and New Owner Training Program

Maintenance Worker/Food Service Worker

Arby’s – Largo, Florida February 2017 – June 2018

*Perform diversified kitchen tasks *Maintaining proficiency at all stations *Washing dishes *Cleaning *Maintaining clean equipment *Help crew members get up to speed with protocols and practices

*Ensure top-notch hygiene and food safety standards to maintain a clean, sanitary and compliant restaurant *Maintain an open, friendly rapport with Management, Staff and peers across all work areas

Marketing and Sales Manager

Bay Area Siding & Aluminum – Palm Harbor, Florida April 1997 – June 2002

*Promotions on local events *Setting and planning promotions *Lead Generating Sales *Solving conflicts *Setting appointments for Sales Representatives *Data entry *Training *Hiring *Budgeting *Scheduling *Providing information for clients and employees on new products *Upselling *Marketing *Social Media

Education

General in Accounting University of Chicago – Home Study, Florida September 1989 to June 1991

Diploma St. Petersburg High School – St. Petersburg, Florida September 1985 to June 1989

Skills

*Management (20+ years) *Sales (20+ years) *Scheduling *Training *Maintenance/Janitorial (5+ Years) *Cash Handling *Inventory *Word

*Customer service skills (20+ years) *Team Builder *Merchandiser *Microsoft

*Inventory Management *Inventory Management *Reliable *Honest

Highlights

Reliable - Highly Proficient

I am proven to have the tendency to be dependable and come to work on time and every time scheduled.

Customer Service Representative – Highly Proficient

I always respond to customer Situations prompt, open minded and with sensitivity.

Personal references are upon request.

Contact this candidate