Customer Service Support

Jaden Polanco

347-***-**** *************@*****.*** Columbus, GA 31909

SUMMARY

Dedicated Employee, in any field of work. Providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling customer support issues. SKILLS

Physical Fitness

Firearms proficiency

Crime Prevention

Interviewing techniques

In-store support

Positive and professional

Painting

Safe Vehicle Operation

Material Handling

EXPERIENCE

Police Officer Recruit, Columbus Police Department, February 2024-April 2024 Columbus, GA

Training for various law enforcement duties, including issuing citations and warnings, crime scenes, and responding to calls for service.

Physical and Firearm training during the course of time in program. Learned many rules and procedures

Customer Service Representative, Home Depot, September 2021-February 2024 Columbus, GA

Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner. Gathered customer feedback through surveys and used the data to improve customer service.

Laborer, Alex Roofing, March 2019-August 2021

Columbus, GA

Loaded and unloaded materials onto or from trucks, or other vehicles. Maintained worksites in order. Worked taking inventory of products in the warehouse. Assisted with basic maintenance tasks such as sweeping, mopping, painting, installing tiles and cleaning.

EDUCATION AND TRAINING

High School Diploma

Northside High School, Columbus GA May 2021

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